Can't access hard drive game content after changing live account

Discus and support Can't access hard drive game content after changing live account in XBoX on Consoles to solve the problem; I've been using an Xbox 360. A family member of mine recently got an Xbox one and used the same xbox live account for both consoles, but when he... Discussion in 'XBoX on Consoles' started by ArmyDollFace13, Oct 6, 2015.

  1. Can't access hard drive game content after changing live account


    I've been using an Xbox 360. A family member of mine recently got an Xbox one and used the same xbox live account for both consoles, but when he changed the gamertag of the same account on the Xbox one, the 360 would not let me log into it. I have made my
    own xbox live account and have logged in. Somehow, I can access the games that were previously saved to the console but all the data saved on the hard drive is completely gone. Since it was saved to the console, I don't understand why it's all gone.

    :)
     
    ArmyDollFace13, Oct 6, 2015
    #1
  2. ALUMINiiiUM
    ALUMINiiiUM Guest
    Will I lose my DLC licenses if I reformat my hard drive?

    I believe my hard drive needs reformatting because it takes a long time to load the dashboard and sometimes freezes when the hard drive is installed, but it works fine without it, but I have a problem, I have three profiles on my xbox.

    Account One - Silver account I don't care about. - Have access to

    Account Two - Gold account I use frequently. - Have access to

    Account Three - Silver account I have lost the email/password/all details for - No access to

    The problem is Account Three used to be my main account, I downloaded over $200 worth of DLC and I can't redownload it because I can't find out any of the information to reset the password as it was created a long time ago.

    What I plan to do is transfer all the DLC data & gamer profiles to my external hard drive then reformat the xbox hard drive then transfer the DLC data & gamer profiles back onto the xbox hard drive, will this work or will it remove the content licenses off
    of the xbox from Account Three? The DLC from Account Three was purchased on the console I am currently using.
     
    ALUMINiiiUM, Oct 6, 2015
    #2
  3. Atreuss
    Atreuss Guest
    Eso plus not enabling

    Eso plus is not enabling after sub is paid. Keeps changing from inactive to active and now back to inactive. Sub was paid on 6/29 and has cleared my bank. Shows active on xbox live console and in microsoft account page. Just not active in game and can no
    longer access content.
     
    Atreuss, Oct 6, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Can't access hard drive game content after changing live account

    Game saves are limited to the gamertag they were originally created for and cannot be moved to other gamertags. Also, you should only use your own gamertag for playing online. Using someone else's tag is not only against the ToU and CoC of the Live service
    but could cause all kinds of problems for the original holder of the tag.
     
    onyxishere, Oct 7, 2015
    #4
  5. onyxishere Win User

    Can't access hard drive game content after changing live account

    Game saves are limited to the gamertag they were originally created for and cannot be moved to other gamertags. Also, you should only use your own gamertag for playing online. Using someone else's tag is not only against the ToU and CoC of the Live service
    but could cause all kinds of problems for the original holder of the tag.
  6. {Parity} Win User

    Xbox GamePass Ultimate - Kein Zugriff auf die Spiele! [No access to the games!]

    Not sure of your issue. You are logging into your account after changing the email address but you can't access your purchased content?
  7. Kingdedede203 Win User

    How do I get back a game I redeemed?

    Thank you for replying, Josef.

    The problem is, however, I do not think I had the account I used to redeem the content connected to xbox live and I used to access the game from the hard drive, but it doesn't seem to be there in all the accounts I currently have on the xbox.
  8. onyxishere Win User

    USB Transferral problem

    Copying the content to the PC will not work as the moment it touches the PC hard drive the content is re-written into a format that can be read by the computer after which it will not be accessible by the console anyway.
  9. HassanB Win User

    Xbox live friends list

    If you can still copy files from your hard drive to a USB Flash Drive that would probably be the best way to save your game files.

    Simply follow the directions here to transfer your save games from the Hard Drive to the USB Flash Drive. Make sure not to transfer anything else.

    If you have other content that you'd like back after getting a new hard drive, please
    re-download the content from the LIVE marketplace. If you've purchased the content on your account, you can re-download
    it for free as many times as you'd like.

    Glad I was able to help you in the least bit and hopefully you get your new hard drive soon.

    Cheers :)

    - Hassan
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Can't access hard drive game content after changing live account

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