Cant access Halo 3:ODST!

I redeemed my code for Halo 3:ODST remaster on Halo:TMCC and when i go to play it, it tells me i dont have it installed and i need to purchase it! I have it installed and have never tried playing it until now. Please help!

I have a reference number for a support support chat i was in here: [Mod Removed]

:)

 

New to Halo, worth a buy?

I loved Halo 3: ODST.

And as others have said I would play in order Halo CE, Halo 2, Halo 3, ODST, and Reach whenever.

 

Halo 3: ODST Reviews

Below you can find the reviews for Halo 3: ODST. If you have any questions that the reviews didn't answer, start a new thread on the forum. Played the game already? Rate it above and tell us why you did or didn’t like it. Better yet, write your own user review!

9 out of 10 - IGN
Read the full review here: Direct Link

9 out of 10 - Game Spot
Read the full review here: Direct Link

 

Hi ZeTruLionHeart,

Well we can't check on your reference number but what you can check would be the licenses you own from your account.

You can try this link and see if you'll see the Halo 3: ODST under your Xbox 360 Licenses.

account.xbox.com/.../MyGames

If not, you may need to have it fully checked as well as the code you used with support.

Cheers!

 

Hey ZeTruLionHeart! Do you still have the code so we can look into this further? Please send it to me in a private message by clicking the small envelope at the bottom of my post. Thanks!

 

I do not, the codes where purged from accounts in July last year.

www.halowaypoint.com/.../halo-the-master-chief-collection-thank-you-faq

 

I've sent you a Forums Private Message. You can check those by clicking here.

Enjoy!