Can't Access GFWL Download History

Discus and support Can't Access GFWL Download History in XBoX on Consoles to solve the problem; I have been having this issue for several weeks now. I've found comments across different sites like Steam, True Achievement, and XboxAchievements... Discussion in 'XBoX on Consoles' started by Corvus Diabolos, Jan 29, 2017.

  1. Can't Access GFWL Download History


    I have been having this issue for several weeks now. I've found comments across different sites like Steam, True Achievement, and XboxAchievements that indicate others are having this issue as well. We would all really appreciate your help. I can log
    into GFWL services with my physical games, but need the client in order to redownload all of my digital purchases. I try to log in and get the same message while it tries to sync my account
    "There was an error retrieving your purchase history. Please sign out and try again later."

    I have been trying everything I can find online for suggestions to fix this and nothing has worked:

    • I have tried running compatibility modes.
    • Running as administrator.
    • Deleting and reinstalling the client.
    • I've granted it access through firewall and even tried with my firewall completely disabled.
    • Ensured everything on my system was up to date (including my router and modem)
    • Rebooting computer and all internet hardware

    Again, I'd really appreciate your help. Let me know if you'd like me to try anything else or message you any details about my machine that might help. I will even call in if it helps, but would prefer to have a direct line to somebody. Calling support
    for GFWL issues gets me nowhere. Last time I spent 4 hours on the phone getting transferred around since GFWL support is pretty nonexistent these days.

    :)
     
    Corvus Diabolos, Jan 29, 2017
    #1
  2. onyxishere
    onyxishere Guest
    Batman Archam city Code redemtion

    Sounds like he's using the GFWL platform for the Batman game so I don't know if the xbox download history will work here. Check your GFWL download history to see if the downloads are there.
     
    onyxishere, Jan 29, 2017
    #2
  3. Unable to retrieve purchase history for Age of Empires 3 on GFWL client

    So, when will we be able to download our purchased gfwl games again?

    Or even see our purchase history?
     
    BenjaminLiedtke, Jan 29, 2017
    #3
  4. Can't Access GFWL Download History

    This is my issue too. Support, please help us!
     
    Auror in action, Jan 29, 2017
    #4
  5. [UPDATE] This issue seems to be resolved now. I did absolutely nothing different. I have been trying the app every day to no avail. Tried again this evening and it seems to be working fine.
     
    Corvus Diabolos, Oct 31, 2018
    #5
  6. Corvus Diabolos Win User

    Can't Access GFWL Download History

    [UPDATE] This issue seems to be resolved now. I did absolutely nothing different. I have been trying the app every day to no avail. Tried again this evening and it seems to be working fine.
  7. Auror in action Win User

    Can't Access GFWL Download History

    "There was an error retrieving your purchase history. Please sign out and try again later."
    This is my issue too. Support, please help us!
  8. onyxishere Win User

    Batman Archam city Code redemtion

    Sounds like he's using the GFWL platform for the Batman game so I don't know if the xbox download history will work here. Check your GFWL download history to see if the downloads are there.
  9. CIDkidzPILLZ Win User

    The Xbox 360 games list was removed from /MyGames account page.

    You're definitely not the only one upset about no longer having the purchase/download history page available.

    When the old Xbox forum was changed to the Microsoft Answers website. They removed the older download history page. They also closed the access to all GFWL downloads and purchases as well with the change. I personally lost access to quite a bit of content.
    I find the new method of viewing our purchase history to be very user unfriendly.
  10. BenjaminLiedtke Win User

    Unable to retrieve purchase history for Age of Empires 3 on GFWL client

    So, when will we be able to download our purchased gfwl games again?

    Or even see our purchase history?
Thema:

Can't Access GFWL Download History

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