Can't access games bought online with xbox live

Discus and support Can't access games bought online with xbox live in XBoX Games and Apps to solve the problem; I bought a 2nd xbox for my youngest son, I'm logged on, and it says I've got an xbox live gold subscription, but when I try to play an installed game... Discussion in 'XBoX Games and Apps' started by WillTheBeast09, Dec 27, 2018.

  1. WillTheBeast09
    WillTheBeast09 Guest

    Can't access games bought online with xbox live


    I bought a 2nd xbox for my youngest son, I'm logged on, and it says I've got an xbox live gold subscription, but when I try to play an installed game that was bought online it says I need an xbox live subscription. So we can't play games I've bought on
    this box, how can I fix this? Currently its a very expensive white box we can't play on...

    :)
     
    WillTheBeast09, Dec 27, 2018
    #1
  2. WillTheBeast09 Win User

    Can't access games bought online with xbox live

    Yes, although its my son's I've set it up with my account details, and subscriptions, so its just me signing in, he uses my account as he's too young for his own. I've also changed this console so it is my home one.

    What else can I try?
  3. XBF Leo G Win User

    Can't access games bought online with xbox live

    Hello WillTheBeast09,

    Thank you for bringing this issue to our attention. Are you signing in to the account that owns the game or a second account that was created for your son? We recommend checking the

    subscription status     on our website for the account that is being used to launch the game. If you are signing in to a different account, we recommend setting up the

    home console feature     with the account that owns the games. Be sure to let us know the results!
  4. Ash.Hack Win User

    Why does my monopoly plus keep freezing when playing with my friends?

    I can't because I bought the game online. It won't let me access the game unless wifi is on.
  5. denis97g Win User

    Region issue in xbox one

    technically, since Pakistan is not supported you can't play online or access xbox live and buy games on the store.
  6. Hamza El Bialy Win User

    multiple games on pc gamepass missing multiplayer

    I was able to reach out to live chat after selecting my region correctly and it turned out that the reason i can't access online is because pc gamepass only gives you the games and you need an xbox live subscription to access online on most of these games.
Thema:

Can't access games bought online with xbox live

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