Can’t access account

I’ve called numerous times each time is without account access they can’t help me. Of course we can’t gain recovery of account so they can’t access anything without the codes they send. So back to my bank to ask them to take it further now. I’m fuming they’re quick to stop access to accounts but don’t stop subscriptions knowing full well you can’t use the account! Disgusting tbh.

Hi,

No, I already signed up on that account and am paying for it actively. I can’t access the account now and I can’t login to cancel it either, that’s the issue.

I'm Samy an independent advisor and I'll be helping you

How are you?

I recommend filling out the account recovery form, this link has detailed instructions on how to do this. Read with attention.

https://support.microsoft.com/en-us/account-bil...

Thanks for the help but the problem is I don’t have access to the emails that now owns my Microsoft accounts as I got hacked meaning I can’t access the hackers email to get my account back therefore can’t cancel the subscription and it’s not letting me dispute the last Microsoft subscription????

Why are Microsoft unable to send recovery details to the email address associated with the account?

Also if it can’t be recovered how do I cancel the Xbox Live subscription because I can’t cancel it via the Xbox or accessing the account