Cant acces Minecraft after migration

Discus and support Cant acces Minecraft after migration in XBoX Games and Apps to solve the problem; Hello, I bought Minecraft(Mojang) back in 2017 however recently I received a prompt which asked me to migrate my Mojang account to Microsoft. So I did... Discussion in 'XBoX Games and Apps' started by Joey1831, Jan 19, 2022.

  1. Joey1831
    Joey1831 Guest

    Cant acces Minecraft after migration


    Hello,

    I bought Minecraft(Mojang) back in 2017 however recently I received a prompt which asked me to migrate my Mojang account to Microsoft. So I did and followed all the necessary steps and it migrated successfully. Now yesterday I decided I want to play Minecraft again however when downloading the launcher and opening it I get the following error: "When you got a refund on Minecraft Launcher it was removed from your device.". What does this mean? I never requested a refund for Minecraft. If anyone knows how to solve this problem I would highly appreciate it since I cant find any other older original version.

    :)
     
    Joey1831, Jan 19, 2022
    #1
  2. Joey1831 Win User

    Cant acces Minecraft after migration

    Hello Ricardo,

    This indeed solved my problem thankyou very much!
    Still a bit odd that I could not get it working through the original source on minecraft.net.
  3. Ricardo Lechuga Win User

    Cant acces Minecraft after migration

    Hi Joey1831! My name is Ricardo an independent advisor ready to help you with this situation!

    Please from this link Select get and download the Minecraft launcher, after that log in in the Microsoft store app and Xbox app with the same email

    https://www.xbox.com/en-US/games/store/minecraf...
  4. Zerbed zeus Win User

    minecraft account hacked (was got on microsoft itself not migrated)

    yup it has been a microsoft acc since i purchased it after the acc migration started and last time i did contact minecraft and they had told me they coudlnt do anything cause its a microsoft acc and when i contacted microsoft they said they coundt do anything cause its minecraft i need to contact them but 2 days later i had got back the acc at that time so i directly contacted microsoft this time
  5. Rastislav Piroh Win User

    Can I get my minecraft if I only have my receipt ?

    When i wrote account i meant my minecraft acc, i still have my minecrosoft acc. Its just that when i migrated to microsoft from mojang i lost the minecraft on said account, and i was wondering if i could get it back with just the receipt.
  6. LACERON Win User

    Cant get acces to my realm

    Thanks for answering. I use minecraft windows 10 edition. When i click play to my own realm it says : Connection to the realm. This operation can takes few minutes. After a few it says: Cant acces to your Realm. please try later. (since 2 days we cant acces
    to the realm)

    I have 26 days left to my realm subsription.

    I also tried to dowload my realm to normal mode and i can play with it.

    Only on Realm mode we cant play
Thema:

Cant acces Minecraft after migration

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