Cannot use Xbox live

Discus and support Cannot use Xbox live in XBoX Games and Apps to solve the problem; when I try to use my Xbox live account I'm told services are temporarily unavailable. I paid for Xbox live account why can't I use it?... Discussion in 'XBoX Games and Apps' started by AlphaDog6894, Apr 4, 2018.

  1. AlphaDog6894
    AlphaDog6894 Guest

    Cannot use Xbox live


    when I try to use my Xbox live account I'm told services are temporarily unavailable. I paid for Xbox live account why can't I use it?

    :)
     
    AlphaDog6894, Apr 4, 2018
    #1
  2. privatemiller08
    privatemiller08 Guest
    Microsoft money

    You cannot use money to purchase xbox live gold, unfortunately.
     
    privatemiller08, Apr 4, 2018
    #2
  3. Konstantinos89
    Konstantinos89 Guest
    Can you sign in Xbox live with a different E-mail account?

    So, I have already an Xbox Live user and my E-mail account I used to sign in Xbox Live is about to close. Can I use a different E-mail account to sign in Live with the same user?

    It's important, because I have all my achievements/ plus friends in this user and I cannot try it out, because I have not created another E-mail account, yet.
     
    Konstantinos89, Apr 4, 2018
    #3
  4. DominumStige
    DominumStige Guest

    Cannot use Xbox live

    Hi!

    Verify that the console is correctly
    connected     to the internet. If everything works, try clearing the console cache by holding down the power button for 10 secs and try again.
     
    DominumStige, Apr 4, 2018
    #4
  5. Mister Revised
    Mister Revised Guest
    Hey there, when you have a moment please
    power cycle     the console and check the subscription one more time for us. If you continue to see issues with the subscription please grab any errors you are seeing and let us know.
     
    Mister Revised, Nov 2, 2018
    #5
  6. DominumStige Win User

    Cannot use Xbox live

    Hi!

    Verify that the console is correctly
    connected     to the internet. If everything works, try clearing the console cache by holding down the power button for 10 secs and try again.
  7. Mister Revised Win User

    Cannot use Xbox live

    Hey there, when you have a moment please
    power cycle     the console and check the subscription one more time for us. If you continue to see issues with the subscription please grab any errors you are seeing and let us know.
  8. Jack-103 Win User

    Xbox Error 8c15009, Xbox Gold Live not working.

    It tells me I have error 8C15009. Sorry their is a problem with Xbox Service try again latter. "Been trying for about 2 Weeks, Patience gone"

    Cannot download from Xbox gold live. Cannot play games that require Xbox Gold Live, Ask me to buy Xbox gold live when I have a 12 Month paid subscription. Cannot enter manage membership. Cannot enter redeem code. Cannot enter Purchase history.

    It will connect to Xbox live just not Xbox Gold.

    To put it simply my Xbox 360 cannot use the 4 months of Xbox gold live I have in my account.

    When I use a PC I can enter the account and all features and it shows I have 4 months of Xbox gold live to go.

    Everything worked fine until a couple of weeks ago.

    As I mentioned Xbox support cannot fix it.
  9. ngocphi Win User

    it appears to me that I owe MXN $ 139.00, my microsoft balance is MXN $ 351.00 nevertheless it appears to me that I need MXN $ 212.00 note: this is for my xbox live pls fix it

    Xbox live currency cannot be used tp pay off an xbox live subscription you will need a payment method
  10. privatemiller08 Win User

    Microsoft money

    You cannot use money to purchase xbox live gold, unfortunately.
Thema:

Cannot use Xbox live

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