Cannot use custom Gamerpic.

Discus and support Cannot use custom Gamerpic. in XBoX Games and Apps to solve the problem; So I have recently tried to use a custom Gamerpic. Whenever I go to do it in the Xbox (beta) app, it stops me because it says I have to be 18+. After... Discussion in 'XBoX Games and Apps' started by M1st3r Puncak3, May 1, 2017.

  1. Cannot use custom Gamerpic.


    So I have recently tried to use a custom Gamerpic. Whenever I go to do it in the Xbox (beta) app, it stops me because it says I have to be 18+. After looking at my info it turns out that the age was set to lower than my current age is. After fixing it, it
    still bars me from submitting a custom Gamerpic. Anyone have any solutions to this problem?

    :)
     
    M1st3r Puncak3, May 1, 2017
    #1
  2. bowski477
    bowski477 Guest
    XBOX ONE CUSTOM GAMER PICTURE ISSUE

    If you are using a child account you cannot use a custom gamerpic. There is no way to change the birthdate on an xbox live account.
     
    bowski477, May 1, 2017
    #2
  3. bowski477
    bowski477 Guest
    XBOX ONE CUSTOM GAMER PICTURE ISSUE

    There is no way to promote a child account other than waiting for the birthdate on the account to reach 18+. If the age was under 18 you cannot use a custom gamerpic.
     
    bowski477, May 1, 2017
    #3
  4. Cannot use custom Gamerpic.

    Hey there M1st3r Puncak3,

    Child or Teen accounts aren't permitted to use this feature currently, so you'll need to be using an Adult account in order to use this feature.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, May 2, 2017
    #4
  5. Thank you. I thought that it was based on age rather than the type of account because of the "You have to be 18"
     
    M1st3r Puncak3, May 3, 2017
    #5
  6. Not a problem, that's correct though, it's based on the account type and not the age of the account. If you'd like to see a change to this, we'd welcome you to post on our feedback/suggestions page
    HERE. Cannot use custom Gamerpic. :)

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 2, 2018
    #6
  7. Mister Mascot Win User

    Cannot use custom Gamerpic.

    Thank you. I thought that it was based on age rather than the type of account because of the "You have to be 18"
    Not a problem, that's correct though, it's based on the account type and not the age of the account. If you'd like to see a change to this, we'd welcome you to post on our feedback/suggestions page
    HERE. :)

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  8. Mister Mascot Win User

    Cannot use custom Gamerpic.

    Hey there M1st3r Puncak3,

    Child or Teen accounts aren't permitted to use this feature currently, so you'll need to be using an Adult account in order to use this feature.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  9. M1st3r Puncak3 Win User

    Cannot use custom Gamerpic.

    Hey there ,

    Child or Teen accounts aren't permitted to use this feature currently, so you'll need to be using an Adult account in order to use this feature.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    Thank you. I thought that it was based on age rather than the type of account because of the "You have to be 18"
  10. x24hrs2livex Win User

    Can I customize my gamerpic on the xbox one? (Like import from a PC?)

    No you cannot customize your gamerpic
  11. bowski477 Win User

    XBOX ONE CUSTOM GAMER PICTURE ISSUE

    If you are using a child account you cannot use a custom gamerpic. There is no way to change the birthdate on an xbox live account.
Thema:

Cannot use custom Gamerpic.

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