Cannot use any payment method

Discus and support Cannot use any payment method in XBoX Games and Apps to solve the problem; Alright, here's what's been going on: LIVE is literally turning down any attempts I make of purchasing things on the store, from any of my consoles or... Discussion in 'XBoX Games and Apps' started by TheSkymaid, Mar 23, 2014.

  1. TheSkymaid
    TheSkymaid Guest

    Cannot use any payment method


    Alright, here's what's been going on:

    LIVE is literally turning down any attempts I make of purchasing things on the store, from any of my consoles or my pc.

    I did register my account as a US account, since that's where I was living and playing at the time. I have since then moved back to Brazil, and never had any problems using pay pal to pay for my stuff. Now, however, I've started having problems.

    I've changed my region to Brazil. It says so on my console. It doesn't let me alter my billing address ON THE CONSOLE, the country's still the US. If i access my account from a pc, I can see my current and correct billing information.

    It doesn't allow me to add a brazilian credit card.

    I've gone so far as to make a new Microsoft account, registered in Brazil, and changed my Gamertag to this new account. Now I can't access or manage my account information.

    Please help - I've run out of ideas of what could be wrong and I don't want to have to start a new account and new gamertag from scratch. Thanks!

    :)
     
    TheSkymaid, Mar 23, 2014
    #1
  2. ShowbizLamb539
    ShowbizLamb539 Guest
    Cannot purchase xbox live online, or on the console

    Hi, I would like to know if buying games from Argentina has been banned? cannot use any payment method!!!
     
    ShowbizLamb539, Mar 23, 2014
    #2
  3. Elohmn
    Elohmn Guest
    major annoying billing isue I need help with

    Sorry but you cannot use any other Method pf payment until the Billing Issue is resolved. You need to contact Support to correct this.
     
    Elohmn, Mar 23, 2014
    #3
  4. maxen
    maxen Guest

    Cannot use any payment method

    At this point it sounds like a conversation with Phone Support is in order:

    support.xbox.com/contact-us

    They will be able to look into your account(s) and help you figure out what could be wrong with it/them.
     
    maxen, Mar 23, 2014
    #4
  5. maxen Win User

    Cannot use any payment method

    At this point it sounds like a conversation with Phone Support is in order:

    support.xbox.com/contact-us

    They will be able to look into your account(s) and help you figure out what could be wrong with it/them.
  6. SwordofWhedon Win User

    UK Gift Cards in USA

    they cannot, you cannot use any form of subscription or payment methods from another region
  7. onyxishere Win User

    Using paypal and xbox funds

    Currency cannot be used on the website. To purchase an item on the Xbox One you will be asked for an alternate payment method first. Then funds you have in currency will be taken first and any extra will be taken from the alternate payment method that
    you've chosen.
  8. ShowbizLamb539 Win User

    Cannot purchase xbox live online, or on the console

    Hi, I would like to know if buying games from Argentina has been banned? cannot use any payment method!!!
  9. Elohmn Win User

    major annoying billing isue I need help with

    Sorry but you cannot use any other Method pf payment until the Billing Issue is resolved. You need to contact Support to correct this.
Thema:

Cannot use any payment method

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