Cannot Upload Custom Screenshots from PC - Xbox Console Companion Beta App

Discus and support Cannot Upload Custom Screenshots from PC - Xbox Console Companion Beta App in XBoX Games and Apps to solve the problem; Hello. I'm not sure if this is the correct place to do so, but I would like to report some issues I'm having with uploading captures from my Windows 10... Discussion in 'XBoX Games and Apps' started by RadicalOne95, Apr 1, 2020.

  1. RadicalOne95
    RadicalOne95 Guest

    Cannot Upload Custom Screenshots from PC - Xbox Console Companion Beta App


    Hello. I'm not sure if this is the correct place to do so, but I would like to report some issues I'm having with uploading captures from my Windows 10 PC to my Xbox games through the Xbox Console Companion beta app. I have tried on multiple PCs with no
    better outcome than the upload going to 20% and giving me the error saying that uploading screenshots from PC is not possible at the moment. I've also attempted this with files I have previously uploaded through the app, much to the same inevitable conclusion.

    Which leads me to believe this may perhaps be a server-side issue.

    This has been going on since last night as far as I know. Is there a fix to this at all or is it really a server-side issue as I'm beginning to suspect?

    Here's what I've tried already:

    - Performing a power cycle on my PC

    - Uninstalling and reinstalling the Xbox Console Companion beta app via the Microsoft store.

    - Transfering the file via SD Card to another PC with the app installed to be uploaded through there.

    - Attempting to reupload files that were previously, successfully uploaded through the app.

    - Deleting the original file I was attempting to put up on Xbox Live with the app and replacing it under a different file name/type.

    :)
     
    RadicalOne95, Apr 1, 2020
    #1
  2. choppyseize Win User

    Cannot Upload Custom Screenshots from PC - Xbox Console Companion Beta App

    Hello

    It sounds like the files themselves are corrupted. Are you able to upload them to one Onedrive by chance?
  3. SpiralOut46and2 Win User

    Cannot Upload Custom Screenshots from PC - Xbox Console Companion Beta App

    I know there are current server restrictions due to the huge increase in demand due to the current global pandemic with more people staying at home.

    "To streamline moderation and ensure the best experience for our community, we're making small adjustments. We've temporarily turned off the ability to upload custom gamerpics, club pics, and club backgrounds."

    This doesn't mention Screenshot uploads from PC, but it may be included in these restrictions.
    ^This.

    This is correct. Many services and servers/Cloud are being very overwhelmed right now because Microsoft has reported that Xbox usage is up 775% since this pandemic began and millions/billions more people around the world are staying home and on Xbox. Lots
    of services have been broken, beyond those mentioned above in their official statement. I would agree that it's simply due to services being disabled or overwhelmed and not working. All you can do is keep trying, and hopefully it works soon. If it continues
    to be broken, then this might be affected with the other services that have been disabled.
  4. IRB Win User

    Cannot Upload Custom Screenshots from PC - Xbox Console Companion Beta App

    I know there are current server restrictions due to the huge increase in demand due to the current global pandemic with more people staying at home.

    "To streamline moderation and ensure the best experience for our community, we're making small adjustments. We've temporarily turned off the ability to upload custom gamerpics, club pics, and club backgrounds."

    This doesn't mention Screenshot uploads from PC, but it may be included in these restrictions.
  5. PurriWasTaken Win User

    I used to be able to share PC edited screenshots with Xbox (beta). How do I share my custom screenshots since it updated?

    I am able to upload screenshots and videos taken only on Xbox game pass games using Xbox's game capture.

    The problem with that is enabling Xbox game bar and game dvr is widely known to the pc community to cause poor performance while gaming.

    My problem is that before the Game Pass update I was able to upload screenshots and videos of games I purchased from steam and epic store using Nvidia's screen capture.

    Can I still upload screenshots and videos taken from games not on Xbox game pass without using Xbox's Game capture?

    EDIT: I found the solution... We used to be able to upload content with Xbox app (beta) which updated into the game pass app and Xbox app updated to Xbox Console Companion. However a new app was added to the Microsoft store called Xbox Console Companion
    - beta. That is the app that allows you to upload screenshots/videos of games not from Game Pass, Microsoft Store or Xbox Game capture.
  6. JosefLBohorquez Win User

    What does a hard reset actually do? Need help on fixing a bugged update download on disc.

    Screenshots and clips are uploaded on the Xbox network, but if you saved ones to an external hard drive, disconnect that drive.

    If you want to export the clips and screenshots from the Xbox network you can do it using the Xbox console companion app on PC

    Or the Xbox mobile app
Thema:

Cannot Upload Custom Screenshots from PC - Xbox Console Companion Beta App

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