Cannot update games - XBOX app PC

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Thomboug how are you today, my friend? Hope you're well.

Unfortunately, a lot of users are having the same issue lately with the xbox app. :/

There are a couple of things we could try, though.

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

Vinicius, you are a genius. Thanks for your help, you solved it
Checking for updates immediately found something for my windows, then I cleared the cache for the Xbox app and now it updates again

Same Issue. The xbox app stopped installing updates and does not check updates automatically. What is even more annoying is the Microsoft store app can install updates but it cannot check for them. What is wrong xbox platform on pc?

Seems like Gears 5 needs to be installed using the Xbox PC Beta App. Please check if your Windows 10 is version 1903 or not. If it is an earlier build the Xbox App does not seem to install. i have this problem with my Surface Book 2 which cannot update to
1903 due to an issue with that build and the surface line. This means i cannot install the Xbox PC app, and as a result i cannot install Gears 5.

The store on a regular computer links to your Xbox App on PC which shoudl allow you to install it.

Yeah most probably but my windows update just hangs and nothing happens. Left my pc on 2 days to get updates and all it got was two out of 33. Cannot update store or game pass app.