Cannot switch microsoft accounts for the xbox apps.

Remukko · Dec 30, 2022

Hello! I'm having issues with logging into my microsoft account on games.

I'm logged onto my pc with a different microsoft account than what I play games with.

To explain this better, here's an example with Minecraft.

When i sign in this screen pops up, but signs me into the wrong microsoft account. Pressing the "switch accounts" button doesn't do anything. In fact, if i spam it a white window opens for a split second before closing (what i assume is the program trying to lead me to the microsoft login screen.). Is there a way to just negate using the Xbox identity provider app all together? it used to work when it just lead me to a sign in page directly.

I tried to uninstall all the xbox related apps via the settings already, and i've tried to click the repair option on all of them. I run on Windows 11.

:)

Vinny #1

You can switch accounts through the Microsoft Store or through the Xbox app. However, games cannot be shared on the PC.

Tomm_A

Hello,

We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully

Xbox Forum Moderator

Microsoft Community

Tomm_A

Hello Remukko,

Thanks for posting to the Microsoft community. First, we would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?

Again, our apologies, and thank you for your understanding as we try to catch up.

We look forward to your reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

YeetskeetKC

I dont know if this huge thing is a new cash grab

But i also arent allowed to switch accounts on the app. I am locked to one account. I also cannot download the app because microsoft will not let me log into an account on the microsoft store. Would be helpfully for a fix

Catherine Cus.

Kindly sign in to the Xbox app using a different Microsoft account for us to isolate if this is an account issue. Refer to

How to switch between Microsoft accounts in the Xbox app on Windows 10 for the steps.

We'll be waiting for your update regarding the status of this issue.

Cannot switch microsoft accounts for the xbox apps.