Cannot submit case review

Discus and support Cannot submit case review in XBoX on Consoles to solve the problem; Hi, I just received a mail that my son's account is banned for about 24 hrs. I am wondering why, so I want to submit a case review. On the... Discussion in 'XBoX on Consoles' started by ReeVOe70, Apr 21, 2018.

  1. ReeVOe70
    ReeVOe70 Guest

    Cannot submit case review


    Hi,

    I just received a mail that my son's account is banned for about 24 hrs. I am wondering why, so I want to submit a case review. On the Enforcement-page there is no option to do so. The page reports I should login as a parent, but I already am.

    Anyone can help?

    Regards,

    Richard

    :)
     
    ReeVOe70, Apr 21, 2018
    #1
  2. xxXn00bsl43rXxx
    xxXn00bsl43rXxx Guest
    i cannot submit a case review

    i am signed in with my adult profile which is linked to my sons gamertag. I am trying to submit a case review to get his suspenstion lifted but all i see is this:

    Child accounts cannot submit Case Review inquiries. To submit a Case Review for a child account, the associated parent must sign in. To see your Microsoft account family, visit
    Microsoft account | Your family

    Please help
     
    xxXn00bsl43rXxx, Apr 21, 2018
    #2
  3. Mister Cizl
    Mister Cizl Guest
    i cannot submit a case review

    Hey xxXn00bsl43rXxx! if a suspension is 24 hours or less it is not possible to submit a case review. For more info check
    here. Thanks!
     
    Mister Cizl, Apr 21, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Cannot submit case review

    Since the suspension is only 24 hours it is not eligible for a review because the review would make longer than the suspension. The reasoning behind the suspension should still be listed on the enforcement site though.
     
    Smwutches, Apr 22, 2018
    #4
  5. Smwutches Win User

    Cannot submit case review

    Since the suspension is only 24 hours it is not eligible for a review because the review would make longer than the suspension. The reasoning behind the suspension should still be listed on the enforcement site though.
  6. Mister Cizl Win User

    i cannot submit a case review

    Hey xxXn00bsl43rXxx! if a suspension is 24 hours or less it is not possible to submit a case review. For more info check
    here. Thanks!
  7. XboxHateTheirCustome Win User

    Gamertag suspension after 14 years

    I tried that and it says i cannot submit a case review.
  8. The Viral Cyrix Win User

    I need my ban to be appealed

    If you have already submitted a case review and it was upheld you cannot get another
  9. ngocphi Win User

    Need to submit a Case Review

    not all suspensions are case reviewable

    You can only see the type of suspension and what exactly rule not content as it's a privacy concern
Thema:

Cannot submit case review

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