Cannot start any app or select commands

Have this problem about once a week for the last couple months. Completely unplugging the xbox from the power supply and rebooting it corrects the problem.

The problem seems to occur most often after I start the system in the morning after pressing the white button on the console to put it in sleep/hibernation the night before.

It applies to ALL controllers, including a brand new official xbox branded just-purchased-from-walmart-yesterday controller. So the problem is NOT the controller. I repeat. NOT the controllers.

Basically, I start up the XBox One.

I can navigate the dashboard.

I can switch between Home-Community-OneGuide-Store. Fresh thumbnails for online content display.

I can go to the side menu. I can use all the buttons on the controller to navigate, including the "A" button.

What I CAN'T do is select or activate anything, including settings.



I try to switch profiles and when I press the "A" button to select the profile, it does nothing. I can use "B" to back out.

I go to an app. Any app or game. I press "A" to start it. The icon on the screen flickers like it recognizes I hit the button, but it does not do anything.

I go to "Settings --> Restart Console". Icon flickers when I press the button, but does not respond. Same with "Turn off" and "All settings"

The ONLY thing that fixes this bug is a hard power cycle of the console.

My personal theory is that some background service on the console has hung up or crashed after bringing the console out of hibernation. Is there going to be a fix, or am I going to need to continue yanking out the power cord once a week?

Edit: If I plug a QWERTY keyboard into the side USB port, I can use the enter button as a surrogate "A" button and will allow me to execute apps and select commands. This narrows things down to "problems with the controller software"

:)

 

Xbox Netflix App

I have an Xbox in the living room and a Roku in the bedroom, both of which stream Netflix. Recently, the Xbox Netflix app changed, so that you cannot select a specific episode of a given TV show without starting the show first. With the Roku, on the other hand, you can select the TV show, then select the specific episode, and then play the show. (This is how the Xbox Netflix app used to be.)

Is there any way to change the Xbox Netflix app back, so that you can select the episode you want to watch before starting the show?

 

Solitaire games will not load

Games will not load. When I select a daily challenge the game starts to load and then the entire app freezes. Cannot play any solitaire game .