cannot sign into my xbox account - an illigal state change was requested apparently

As stated above, the age cannot be changed after the account is created. My first suggestions is not to leave in the middle of a sign-up. Also, if you just created the account, creating a new one shouldn't be too much of a hassle.

I am frustrated by this. On the xbox console, under account preferenes I cannot change my country so after moving to the US my xbox is unable to show US only services such as Hulu. I can change the xbox's country setting but that still doesn't change my
account's country and the xbox is still suggesting xbox canada tile even though I live in the states.

This is unbelievable Microsoft. I cannot change my country for my xbox live account.

I don’t have the answer but I am experiencing something similar, my account was hacked and the mobile number now saved is not mine and they have changed my email, I have a message to say the update request will be active from 23/01 but they have locked my account and I cannot sign in, I have submitted loads of forms but noone gets back to me. I can’t even do the online chat or request a call as it requires me to sign in

i changed my password to a strong password and i need to fix my account region so

the account region was apparently set to south korea when it was hacked and i cant change the account region to fix it and get rid of this you need to verify my age every time i try to sign into xbox live on xbox 360

Even in this link, the verification is via a message to a phone. So without the phone number the request cannot be verified and thus the phone number cannot be changed. It is a eternal loop that goes nowhere!

There seems to be an option to have the whole account reset but MS state that takes 30 days and the way I read the terms the account is stopped for this period, hence no emails.