Cannot Sign In in the xbox app (beta) after I change the email of my Microsoft account

Discus and support Cannot Sign In in the xbox app (beta) after I change the email of my Microsoft account in XBoX on Windows to solve the problem; As the titlle says, I recently change my email associated to my microsoft account but for some reason the Xbox app is not dealing well with the change... Discussion in 'XBoX on Windows' started by YesidBejarano, Aug 12, 2019.

  1. Cannot Sign In in the xbox app (beta) after I change the email of my Microsoft account


    As the titlle says, I recently change my email associated to my microsoft account but for some reason the Xbox app is not dealing well with the change because I got Logged off of the app and when I try to Log In, the app shows me the message of "Welcome"
    but I close it and the Log In didn't actually happens. In my games I keep getting messages of "Cannot sync with the cloud". Please Help.

    I'm really sorry if my english is not good.

    :)
     
    YesidBejarano, Aug 12, 2019
    #1
  2. SpiralOut46and2 Win User

    Cannot Sign In in the xbox app (beta) after I change the email of my Microsoft account

    Have you checked in your email that you set to your new email, to see if there is anything from Xbox to activate the new email? Sometimes you might get a verification email and you need to follow a link within it to activate it. If that email hasn't been
    activated yet, it might not recongize the new email login until you do.
  3. M3tal Daz3 Win User

    Cannot Sign In in the xbox app (beta) after I change the email of my Microsoft account


    • On your PC, go to
      Xbox.com
      and select Sign in. If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select
      Forgot my password and follow the instructions.
    • If that didn’t work, select the Start
      button > Settings >
      Time & language. Under Date & time make sure the
      Set time automatically setting is turned on. Open Time & language settings
    • If none of those options work, select the Start
      button > Settings >
      Accounts , then find the Microsoft account you used to sign in to the Xbox app and select
      Remove. Then go back to the Xbox
      app and sign in with the Microsoft account you just removed. Open Settings
  4. bowski477 Win User

    Account Question

  5. Beanie UK Win User

    Unable to Download Games Xbox Game Pass for PC

    I have managed to resolve the issue I believe. The Microsoft store was signed in with my non xbox email. I have signed out and then in with my xbox account and appears to have resolved the issue on the Xbox Beta App. Many Thanks.
  6. DrifterX22 Win User

    Transferring an Xbox live account to a different Microsoft account without deleting either of them

    You can change and update the email address. If an email has been used on an account you cannot transfer to it.

    change email address
Thema:

Cannot Sign In in the xbox app (beta) after I change the email of my Microsoft account

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