Cannot set correct Country when attepmpting to buy something with credit card

Discus and support Cannot set correct Country when attepmpting to buy something with credit card in XBoX Sales and Promo to solve the problem; I'm trying to purchase something but United States is locked as my country in the billing section. My region on my computer is correct as is it on my... Discussion in 'XBoX Sales and Promo' started by rectangular, Nov 2, 2019.

  1. rectangular
    rectangular Guest

    Cannot set correct Country when attepmpting to buy something with credit card


    I'm trying to purchase something but United States is locked as my country in the billing section. My region on my computer is correct as is it on my microsoft account. I don't live in the United States so I need help.

    :)
     
    rectangular, Nov 2, 2019
    #1
  2. rectangular Win User

    Cannot set correct Country when attepmpting to buy something with credit card


    [​IMG]
    Here's
    what I mean
  3. choppyseize Win User

    Cannot set correct Country when attepmpting to buy something with credit card

    Hello

    Scroll to the very bottom of the page. Click on the tiny globe icon. Select your region and try again.
  4. v SYCKiE o Win User

    Can't add credit card or paypal.

    Ok, this is the real answer, and I confirm it's correct.

    If you don't live in Live Supported region, you are not able to add credit card.

    Example: You live in Egypt, and your account's region is set to UK, access will be denied.

    Why?

    Because, the option "Location:" is alredy filled, and cannot be edited, when adding a credit card.

    It would write "Location: United Kingdom", and that line cannot be edited, because your real region must match with your account's region.

    Else, you will not be able to buy/purchase online with credit cards, and some of DLC will be locked.

    Check: www.xbox.com/.../countries

    If you do live in some of these countries, try making new account, and setting your CORRECT REGION to your new account. That way, access will be accepted.
  5. Roylco Win User

    Can't change country whith credit card

    It is correct. I have a registered credit card with the right country but it is when i try to subscribe to xbox game pass on pc that I can't change the country. And I can't use the registered card
  6. Arminator Win User

    buying with card

    Are you accidentally trying to buy a game while you have set the website or the console to a different country that doesn't match your credit card's address country?

    For example: Your credit card address is from India and you are trying to buy a game while on the US Xbox website or you have set the Xbox language to English USA instead of India?
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Cannot set correct Country when attepmpting to buy something with credit card

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