Cannot set correct Country when attepmpting to buy something with credit card

rectangular · Nov 2, 2019

I'm trying to purchase something but United States is locked as my country in the billing section. My region on my computer is correct as is it on my microsoft account. I don't live in the United States so I need help.

:)

rectangular

Here's
what I mean

choppyseize

Hello

Scroll to the very bottom of the page. Click on the tiny globe icon. Select your region and try again.

v SYCKiE o

Ok, this is the real answer, and I confirm it's correct.

If you don't live in Live Supported region, you are not able to add credit card.

Example: You live in Egypt, and your account's region is set to UK, access will be denied.

Why?

Because, the option "Location:" is alredy filled, and cannot be edited, when adding a credit card.

It would write "Location: United Kingdom", and that line cannot be edited, because your real region must match with your account's region.

Else, you will not be able to buy/purchase online with credit cards, and some of DLC will be locked.

Check: www.xbox.com/.../countries

If you do live in some of these countries, try making new account, and setting your CORRECT REGION to your new account. That way, access will be accepted.

Roylco

It is correct. I have a registered credit card with the right country but it is when i try to subscribe to xbox game pass on pc that I can't change the country. And I can't use the registered card

Arminator

Are you accidentally trying to buy a game while you have set the website or the console to a different country that doesn't match your credit card's address country?

For example: Your credit card address is from India and you are trying to buy a game while on the US Xbox website or you have set the Xbox language to English USA instead of India?

Cannot set correct Country when attepmpting to buy something with credit card