Cannot send messages or talk on mic

Multiple bans can be enforced based on your online behavior.

The enforcement team doesn't use the forums and we can't help you with suspension issues

To check your suspension or if eligible for a case review:
https://enforcement.xbox.com

Take a look at the Second topic here: https://enforcement.xbox.com/en-US/home/howto?length=4#sub-topic0-5

While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and
users may be enforced upon at any time for past offenses.

A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are
not sure why it occurred, please check the email sent to your Microsoft Account or view your
Enforcement History on enforcement.xbox.com.

I can send messages but it won’t allow me to talk through mic

Hey there Owlbearchampion.

To start things out, are you posting from the newly created account or is this a different account? Have you had a chance to check for Enforcement action over
Enforcement.xbox.com?

This can happen because of an incomplete account setup.

Try going thought the following steps to update everything on the account.

There's a lot of info here so read through the steps first.

1) Start by going to your account here -
https://account.microsoft.com/profile/

2) Make sure there's a First and Last Name on the account

3) The sign in email address that you used for the account, (don't post that info here) but if you used another email like a @gmail.com email address, make sure you completed the email address verification for the account

4) Where it says Edit your personal info, click on that and update your info there

5) Where is says Edit your billing info, click on that and update your info there

6) Go here - https://account.microsoft.com/security

- under Update your security info click on Update info

- make sure you have a phone and email on your account so you have options to verify or recover your account (You stated you don't have a phone but you'll really want at least two email addresses there)

7) After your account info is all up to date, remove the account from your Xbox console and hard reset it (press the power button down on the front of the Xbox One for 15 sec, then let it go and restart it)

8) Then add your account back to your Xbox One and try to send a message again

Reminder, don't post any of your account info here, your GT is ok to post.