Cannot select Cloud as a device option when launching Skate 3.

Hi ,

What option does it give you when you are trying to moved the saved game to the cloud? It should bring up all the available storage options with one of them being the Cloud since you say you have it enabled.

You have to move the data from your storage settings and not the in-game settings. Step 2 on the following article explains how to move existing saved data from your hard drive to the cloud storage:

https://support.xbox.com/en-US/games/game-setup/cloud-save-games

I hope this helps.

I did enable it and when I go to "Storage Devices" I can see my "Hard Drive" the "Memory Unit" and "Cloud Saved Games" with 2.0 GB free. When I click on Cloud Saved Games it says "No items found." which i'm pretty sure that's due to me not moving anything
yet. When I go to "Hard Drive" and scroll down until I see "skate 3" and click into the skate 3 game saves, when I attempt to move a save(that belongs to the profile im signed into) I have no choice to move it to anything but "Memory Unit" when I should be
seeing "Cloud Saved Games".

Hello there @IrdzGotMilk, I hope everything is going well!
Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Dear StrappedUp007 ,

Here is an another option.

Moving to the Cloud

When you start a new game, you’ll usually see a prompt asking where you want to save your game. You can now select “cloud saved games” as the storage device. After that, every time you sign in to your
profile and play the game, it will be saved to the cloud.

If you want to store an existing saved game to the cloud, you can simply move it. Do the following:

Sign in to your profile

Go to “settings.” ”system,” then “storage”

Select the storage device that holds the saved game you want to move

Choose “games” to select the one with your save

“Move”

Select “cloud saved games”

Thanks for confirming. Let's try to clear your local saved games.

1. Eject the disc from your console if there's one inserted.
2. Press the Xbox button to open the guide.
3. Select Profile & system > Settings > System > Storage devices.
4. Select Clear local saved games.

Note Selecting this option will not delete any games or progress you have saved in the Xbox cloud. It will only clear data you have saved locally.

5. Select Yes to confirm.
6. Once your console restarts, try launching your games.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Sammwiches, does it display any error messages?

After the screen blacks up and returns to the App, does it return with the game or does it close the game or the App?

If it continues with the game normally, this may be related to the video card, the drive may have to do some refresh or adaptation to show the image.