Cannot save screenshots

Discus and support Cannot save screenshots in XBoX on Consoles to solve the problem; So I've been having this problem for a while now. Every time I want to save a screenshot, it would save "capture not saved: sorry, the capture you... Discussion in 'XBoX on Consoles' started by Housefan777, Feb 5, 2016.

  1. Housefan777
    Housefan777 Guest

    Cannot save screenshots


    So I've been having this problem for a while now. Every time I want to save a screenshot, it would save "capture not saved: sorry, the capture you selected was not saved, please try again." I tried some suggestions such as hard resetting my xbox, but it
    did not work. Is anyone else here here experiencing the same issue of saving screenshots? This has been getting my nerves for about 2 months or so now. The games I'd take screenshots for would be WWE 2K16 and GTA 5.

    :)
     
    Housefan777, Feb 5, 2016
    #1
  2. NovaStarLord
    NovaStarLord Guest
    Screen Shots

    I have a similar problem too, I can take screenshots, I can record clips, but my problem is that I cannot save my captures from before I got Xbox Gold. Clips I can save if I edit them in Upload Studios and record clips now but I cannot save the old ones
    through Game DVR. Screenshots I can only save if I took them after getting XBox Gold not the ones I took before. Is this a bug?
     
    NovaStarLord, Feb 5, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Cannot save or share screenshots

    Hey there plbarrell!

    Since this is an older thread, please post a new thread detailing the issue you're experiencing if you haven't already. That way the community can provide support tailored specifically to you! Cannot save screenshots :)

    Thanks!
     
    Mister Beep, Feb 5, 2016
    #3
  4. Mister Beep Win User

    Cannot save or share screenshots

    Hey there plbarrell!

    Since this is an older thread, please post a new thread detailing the issue you're experiencing if you haven't already. That way the community can provide support tailored specifically to you! :)

    Thanks!
  5. BaRReLL 042 Win User

    Cannot save or share screenshots

    I have the same problem. No screenshots or clips.
  6. NovaStarLord Win User

    Screen Shots

    I have a similar problem too, I can take screenshots, I can record clips, but my problem is that I cannot save my captures from before I got Xbox Gold. Clips I can save if I edit them in Upload Studios and record clips now but I cannot save the old ones
    through Game DVR. Screenshots I can only save if I took them after getting XBox Gold not the ones I took before. Is this a bug?
  7. GaborToth81 Win User

    Upload app doesn't upload screenshots to OneDrive

    Also, most screenshots cannot be viewed at all. The thumbnail is there, but even if I save them, when I click on them to view full screen, the whole screen is just black. The app doesn't freeze, only it doesn't display the screenshot at all.
  8. alexkatbat Win User

    9-days-old Captures Missing

    Hi Ricardo,

    As I mentioned in a separate reply, it appears that these captures were not deleted and I can still view them on my Xbox if I filter my captures for screenshots. The issue is screenshots older than 9 days are not viewable on the Xbox app or the Xbox console companion on Windows, meaning I cannot save any of the older screenshots to my computer or phone.

    Edit: To be clear, all of the screenshots in question were uploaded to the Xbox network.
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Cannot save screenshots

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