Cannot retrieve the 5 USD code from Xbox

Discus and support Cannot retrieve the 5 USD code from Xbox in XBoX Sales and Promo to solve the problem; I recently received a code for 5 USD that I can redeem from the Xbox store to buy games with the sale going on. However, when I tried to redeem it,... Discussion in 'XBoX Sales and Promo' started by RobinJakobsen, May 20, 2020.

  1. Cannot retrieve the 5 USD code from Xbox


    I recently received a code for 5 USD that I can redeem from the Xbox store to buy games with the sale going on. However, when I tried to redeem it, there was an error saying that I should contact Xbox for another code for my geographic location which is
    Norway. I tried contacting support, but was asked to ask instead here on the forums. I really hope somebody can help me. Thank you very much. Have a nice day ahead.

    :)
     
    RobinJakobsen, May 20, 2020
    #1
  2. David17s Win User

    Cannot retrieve the 5 USD code from Xbox

    Change ur location to USA to receive it.

    Note that the purchase that's made with it can be used in USA aswell. I had the same problem.
  3. CyclingCanoe703 Win User

    Cannot retrieve the 5 USD code from Xbox

    Forum cant help you. You must contact support. Go to the payment and billing section of support: https://support.xbox.com/contact-us

    Norway

    Hours of operation:

    Monday-Friday: 8:00 a.m. to 4:00 p.m.

    Saturday: Closed

    Sunday: Closed

    Phone Numbers

    Direct dial: +47 23 16 25 54

    Free: 800 14174

    TTY (text telephone): 800 14175

    Note that if you call us from a mobile phone, additional charges incurred by the service provider. Contact your service provider for more information.
  4. Smwutches Win User

    Cannot retrieve the 5 USD code from Xbox

    Not if you're using a VPN to bypass region issues.
  5. CyclingCanoe703 Win User

    Cannot retrieve the 5 USD code from Xbox

    It is not legal to change location which doesn't match location where you live.
  6. Eden0032 Win User

    Cannot retrieve the 5 USD code from Xbox

    Hi there.

    As far as I am aware, promotional codes are only redeemable in the region they were intended for. For example, a USD$5 code will be for the USA only, a £5 code will be for the UK only, etc. If your account is set to USA but you are physically located in
    Norway then you'll need to change the region settings to Norway.

    I hope this helps.

    -
Thema:

Cannot retrieve the 5 USD code from Xbox

Loading...
  1. Cannot retrieve the 5 USD code from Xbox - Similar Threads - Cannot retrieve USD

  2. Cannot install Assassin's Creed Shadows on Series X. I have restarted my console,...

    in XBoX Games and Apps
    Cannot install Assassin's Creed Shadows on Series X. I have restarted my console,...: I cannot install Assassin's Creed Shadows from disc I purchased. I have restarted my console, updated other games, as well yet still have issues with my Series X 6b8c504c-8c24-4e13-9e70-6363f13473a2
  3. How can i recover my old microsoft account when i cannot access the email used to create it

    in XBoX Accessibility
    How can i recover my old microsoft account when i cannot access the email used to create it: How can i recover my old microsoft account when i cannot access the email used to create it 4931dc51-0998-4c21-8889-0671a609a735
  4. Hi, I have an old 360 which even though functions well, I cannot add anymore xbox account...

    in XBoX Accessibility
    Hi, I have an old 360 which even though functions well, I cannot add anymore xbox account...: Hi I have an old xbox 360 (bought in 2013 or 12 idk) when I try to sign with my outlook account it isn't able to sign in and gives an error code All the old accounts are lost after I reseted it...
  5. I cannot hear any type of voice chat, and have tried 3 brand new mics.

    in XBoX Rewards & Social
    I cannot hear any type of voice chat, and have tried 3 brand new mics.: I cannot hear any type of voice chat, and have tried 3 brand new mics. It constantly goes off and on and have tried to find videos, but I still have no explanation....
  6. I won 3 free months of Xbox Ultimate. Charged all 3 months for it. Cannot contact anyone...

    in XBoX on Windows
    I won 3 free months of Xbox Ultimate. Charged all 3 months for it. Cannot contact anyone...: Pretty shady work from a multi billion dollar business 5a4f200d-57dc-4434-b134-b47933d8b03b
  7. Cannot sign in to Minecraft Bedrock

    in XBoX Games and Apps
    Cannot sign in to Minecraft Bedrock: I claimed the Home cape but it's not showing in Java Edition; I learned that I have to access the Dressing Room in Bedrock Edition to select it. When I launch Bedrock Edition, it doesn't sign me...
  8. I have tried everything this website recommended but I still cannot create a LFG and I...

    in XBoX Rewards & Social
    I have tried everything this website recommended but I still cannot create a LFG and I...: I have changed my privacy settings on my xbox but I cannot create a LFG and I need awnsers 3df51e16-0aa0-4926-828a-340c18f7a560
  9. On my XBOX X I cannot access the market place in X box. it is grayed out. I have bought...

    in XBoX Accessibility
    On my XBOX X I cannot access the market place in X box. it is grayed out. I have bought...: I cannot access the Marketplace on my XBOX X. I have purchased addons before but now the are is grayed out. all my setting show good with green check marks. Nothing has changed. I only use the...
  10. I cannot play Thameslink class 700 on train SIM world 5 even though I have downloaded it...

    in XBoX Games and Apps
    I cannot play Thameslink class 700 on train SIM world 5 even though I have downloaded it...: I cannot play Thameslink class 700 on train SIM world 5 even though I have downloaded it and also downloaded southeastern high speed 5ad6ae9e-4387-4419-a9be-4a8cd7356bf5