Cannot restore my Microsoft/Xbox account password

Discus and support Cannot restore my Microsoft/Xbox account password in XBoX Accessibility to solve the problem; For the past four days, I cannot login in to my Xbox account. I requested code verification several times, but each time I get the following error... Discussion in 'XBoX Accessibility' started by Lordd G., Dec 9, 2020.

  1. Lordd G.
    Lordd G. Guest

    Cannot restore my Microsoft/Xbox account password


    For the past four days, I cannot login in to my Xbox account. I requested code verification several times, but each time I get the following error message when I type in a new password and click submit: "There's a temporary problem with the service. Please
    try again. If you continue to get this message, try again later."

    I tried multiple times over the past days, with the same error message. I cannot login to my Xbox account or any of my paid services and I've been on Xbox Live since 2005. This is probably a wake up call that I should get a PS5 over Xbox Series X....

    But, I need help for this issue ASAP and I know the issue is on Microsoft's account recovery tool end, b/c I've cleared my web browser cache, browsing history, deleted cookies, updated MS Edge browser and tried recovery tool in private browser window, all
    to no avail! MS Customer Service (India) was of no help either!!

    Someone please help so I can use my Xbox services!!

    :)
     
    Lordd G., Dec 9, 2020
    #1
  2. DeificMercury52 Win User

    Microsoft account, restore password

    Thank you for your answers. I will try to contact Microsoft for the last time, before putting the corresponding complaint, because with the data I have provided it should be enough to identify me. They say they have checked it manually and even then it is
    not enough. Name, date of birth, gamertag, serial number, paypal, my last password (incorrect, according to microsoft) ...

    The account I'm trying to access is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, and my paypal and email contact is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, I think it's obvious that it belong to the same person. I do not believe that nothing can be done and that I have to lose my purchases because the system or
    whoever has taken charge of my case has not been able to verify that It's me. If I wanted to steal someone else's account, I would not identify myself. I will claim for a new password to access where necessary.

    And once again sorry for my english.

    Thank you.
  3. steeledwand7664 Win User

    Microsoft account, restore password

    if you went online to account.live.com/acsr and filled out the form there and received an email from microsofts account recovery team saying you have not provided them with enough information then you can contact xbox support and they would be able to escalate
    the account recovery up to their escalations team AS LONG AS YOU HAVE A XBOX CONSOLE THAT THE ACCOUNT YOU ARE TRYING TO RECOVER HAS BEEN ON BEFORE this is important because if you do not then there is nothing that can be done except to try and fill that form
    out with anymore information that you can remember.
  4. Mister Maka Win User

    Microsoft account, restore password

    Hey there DeificMercury52.

    Unfortunately if you're unable to recover your account with the information you've provided there isn't a way to access the purchases you made. We're also unable to transfer purchases. Really sorry for any frustrations and if any other Xbox support questions
    pop up, please let us know.
  5. JerryDillman Win User

    Cant login to my xbox one account???

    Talked with "Ambassador". I was sent to my Microsoft PC account via a website link. Then the Ambassador abandoned me with the "follow link directions" statement. PC account does not have a record of my Xbox account. I cannot get the PC to notice my Xbox
    account. Why? Because I don't have the password for the Xbox account! Of course, without my Xbox account password, I cannot login to the Xbox account on the PC to fix the password. I am now quite unhappy.
  6. Quantum228 Win User

    I can't restore my account, it was blocked when i entered the wrong password (half of it)

    I answered all questions even on the secret and used all the ways to restore the proposed microsoft, it would be much easier to contact someone from the microsoft support staff and restore access to the replacement of emails and passwords, but only for
    my account
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Cannot restore my Microsoft/Xbox account password

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