Cannot renew my subscription to Xbox Games Pass

Discus and support Cannot renew my subscription to Xbox Games Pass in XBoX Sales and Promo to solve the problem; I noticed today that a 1 montth subscription for the Games Pass is on sale for $1. I have more than enough money in my Microsoft account to be able to... Discussion in 'XBoX Sales and Promo' started by De4dW4lker318, Jun 7, 2018.

  1. De4dW4lker318
    De4dW4lker318 Guest

    Cannot renew my subscription to Xbox Games Pass


    I noticed today that a 1 montth subscription for the Games Pass is on sale for $1. I have more than enough money in my Microsoft account to be able to buy the subscription, but when I try to buy it, an error message pops up saying that a parent account must
    grant access to me to make this purchase. I've bought games from the online store before, and I haven't had this kind of issue before. Is there any way to fix this issue? I don't have a "parent" account that's tied to my account. Do I have to make one?

    Very disappointed at this. I just don't think this issue should be happening in the first place.

    :)
     
    De4dW4lker318, Jun 7, 2018
    #1
  2. Lonestar9
    Lonestar9 Guest
    Cannot play NBA2k16

    I get a message to Sign in or renew the subscription

    It looks like your not signed in as the subscription holder for this game. Sign in to Xbox live or renew the subscription in the xbox store (0X803f900a).

    I renewed my xbox live subscription last week, and still cannot play this game.
     
    Lonestar9, Jun 7, 2018
    #2
  3. Organized Bin44
    Organized Bin44 Guest
    Charged for 1 month, expired one day after.

    So I had cancelled my xbox live and ea pass auto renew lets say on January 1st with both of them set to renew or expire if selected on January 20th. However on January 20th I was still charged 9.99 and 4.99 for both but now both subscriptions say they have
    expired on January 21st and cannot use live or ea pass. I did not want to renew either but since I was still charged shouldn't I get the months worth from the date I was charged forward?

    Both subscriptions had the option to renew not cancel for weeks but was still charged. Appreciate any Support in this matter.
     
    Organized Bin44, Jun 7, 2018
    #3
  4. Arjun Kaley Win User

    PC Xbox game pass not activated

    it says my pc game pass expired on December 27th 2022. i have signed out and in on both store and xbox game pass and it still has not renewed my subscription.
  5. pjameleven Win User

    What EXACTLY is included in Halo: The MCC?

    Only problem I have with Game Pass, is I have heard if you do not renew it then you can lose your gold subscription too. Is this fact or fiction?

    - Shandy
    If you have Game Pass Ultimate (which combines both Xbox Live Gold and Game Pass) and do not renew, then yes you would lose both. If you subscribe to Game Pass separate from Xbox Live Gold, then if you don't renew Game Pass (but still renew Xbox Live Gold)
    all you would lose is your subscription to Game Pass.

    Hope that helps!
  6. PinkSparkles889 Win User

    Why is it making me buy this again

    It seems you was able to play the game because of game pass, it gives you Rocket league for free for the entire period you have game pass, when game pass runs out you lose the games you got from game pass until you renew your subscription, the game stay
    installed on your Xbox but unplayable until you purchase the game or renew the subscription.
  7. イザヤ Win User

    Why is it making me buy this again

    It seems you was able to play the game because of game pass, it gives you Rocket league for free for the entire period you have game pass, when game pass runs out you lose the games you got from game pass until you renew your subscription, the game stay
    installed on your Xbox but unplayable until you purchase the game or renew the subscription.
  8. PINKBLOODED4123 Win User

    Why is it making me buy this again

    It seems you was able to play the game because of game pass, it gives you Rocket league for free for the entire period you have game pass, when game pass runs out you lose the games you got from game pass until you renew your subscription, the game stay
    installed on your Xbox but unplayable until you purchase the game or renew the subscription.
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Cannot renew my subscription to Xbox Games Pass

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