Cannot register for Rewards Account even though having active Live Gold

Had chat with Xbox support person. We checked and verified that everything is working and good with the account.

Rewards websites recommended to wait up to 96 hours and I did however, it's still showing that I cannot create an Xbox Live Rewards Account even though I also have Xbox Live Gold.

Whenever I try to join it shows following:

We're Sorry.
Unfortunately, you can't join Xbox Live Rewards right now. It's strictly because you need an Xbox Live account to join Xbox Live Rewards. Just follow these simple steps:

Step 1: Connect to your Xbox One or Xbox 360

Step 2: Join Xbox Live*

Step 3: Come back and sign up for Xbox Live Rewards

If you have already taken the steps listed, please try again soon.

*After you create an Xbox Live account, it can take up to 96 hours for you to be able to join Xbox Live Rewards. If it has been over 96 hours and you still see this message, please contact Xbox Live
Rewards support using one of the methods here.

Can someone please help?

Also, I got my xbox one s recently and would be missing out on 50000 rewards point credit as it didn't let me create the account yet Can you please resolve it as well. Thank you.

:)

 

Xbox One Live Gold subscribed to but not working

Hi, I posted this 5 days ago and no support response. I still cannot play online games even though my account says that my Live Gold account is active.

 

Killer Instinct

I am also having same issue. Cannot play online multiplayer. You are not connected to xbox live... Even though I have a gold account.

 

Hello TiwanNumba1,

We have identified the issue and are adjusting some information for your account. You should be able to register in the next 96 hours, but we will continue to monitor your account to make sure this completes successfully. We'll check your account on Monday
to make sure your account has been updated correctly.