Cannot redeem xbox 360 games with gold from online store within a browser, Xbox One or Xbox...

Hi,

I think the best way is to contact xbox support on this issue as they can help you better with this issue

https://support.xbox.com/en-us/contact-us

It has always been like that not unless there will be an update regarding in redeeming Xbox 360 games with gold on the website. Xbox 360 marketplace has a different structure than on Xbox One Store. Xbox 360 games with gold on the website will need a payment
method. In Xbox 360 console, you won't need one. Currently, you can't redeem Xbox 360 games with gold using Xbox One console and still under progress about redeeming Xbox 360 games with gold on Xbox One console. Either get the games using an Xbox 360 console,
or get the games on the website with a payment method.

That's your mistake

Redeeming an 14 day gpld trial enables only full gold on xbox one for 2 weeks

However on 360 it has restrixtions including game ones

If you had redeemed it on xbox 360 it wouldn't be an issue

As you would.be within the limits of the 360 and the trial

But since you redeem it on the one you can't as it's non restricted which is not compatible with 360

Hello,

You can still purchase Xbox LIVE Gold membership time on your Xbox 360 console, or you can purchase a prepaid card from a retail store or online (digitally) and redeem the code on your console.

I have a similar question as I am also trying to get LEGO Star Wars III.

My son is 17, has a regular Xbox Live Gold active subscription. Previously I was trying to download directly from the Xbox one console, which I now know is not possible. however....

according to the FAQ - as mentioned above...

How do I download the backward-compatible Games with Gold titles to play on Xbox One?

You can either download the Xbox 360 Games with Gold titles on an Xbox 360 console or in a browser at Games with Gold.
The games will automatically show up on Xbox One in the "Ready to Install" section of My games & apps. We are working on a way for users to download the games on Xbox One directly, but at this moment you'll need to do it on Xbox.com or have
previously redeemed/downloaded the title on Xbox 360. See Moving from Xbox 360 to Xbox One.

the key point states: OR IN A BROWSER AT GAMES WITH GOLD

I have signed into my browser, added an alternate payment method, removed all content restrictions from the "child" account, and verified the Xbox Live is active.

Once at the game detail page, it is listed as "free with gold" but the only option to select is "download to Xbox 306." still maybe clicking through will make it work. But instead I get the following message:

"Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox."

But the FAQ says I cannot download on the console! How maddening.

Is there something simple here that I am missing?

I'd appreciate any help. Today is the last day to get LEGO Star Wars III for free.

RP