Cannot recover account.

Alright, so I made an Xbox Live account a few years back using a comcast.net domain email address. I stopped playing Xbox for a while and I came back to it to find out that I needed to input my password for my account again, from my xbox. I put in the correct
information, and it told me to sign in on a computer. I signed in and a message popped up saying that someone else might be trying to use my account, and that I needed to verify that my email, is my email.

This is where the problem exists. The comcast.net email that I have has been removed because I no longer use comcast services in my household. Since then, I have had a new email address using hotmail.com. I am unable to access my comcast.net email, therefor
I am unable to get the verification code.

In result, I moved onto the next step, filling out the survey by answering the series of question about my comcast.net email. That process is automated and has always denied me access. I'm currently trying to find another way to get back onto my Xbox Live.
I have my password for my account, it's the automated messages and verification process that is preventing me from logging on.

I have been using a second gamertag to play Xbox games, but I wish to get back onto my original account. I have other friends that can vouch for me that I am the owner of my original account.

Thank you in advance, I am hoping to get some useful information that will lead to reuniting with my account.

:)

 

My acount was stolen and banned

Xbox live account stolen cannot recover was banned can we unban this account and recover

 

Worst experiences with Xbox Live?

The fact I've spent more on membership to play my games online than I spent on the console is enough to be an ongoing "worst experience". But having my account hacked really got to me as I had only just bought the year's membership. The ease of having a long term account (mine is 6 years old) does scare me and the fact you cannot have a banned account recovered makes XBL a pretty hostile thing to deal with.

 

Not sure how bumping works at all, but a little bump won't hurt I'm assuming. My apologies if it's against the rules.

 

I still need help with this...

 

Sorry that this got overlooked mate, as long as you are who you say you are and can verify the information on the account you may phone up Microsoft and they can assist you in the account recovery. Visit
http://www.xbox.com/contact-us for the phone number for your region.

 

sign in using outlook.com..when it asks you to verify the email address it'll say somewhere on the pop up to change alias, once you do that you sign in using the new email and whatever password you use.

 

I started another post with the same issue. My friend also changed his phone number. He contacted support and the lady kept taking him in circles, wouldn't transfer to a supervisor, and he is irate since he has spent money on content in the past.

 

My password got changed for the account lone tiger 98 and im not allowed to recover it by Microsoft because non of the things I entered matched up, can any one help? Please

 

yes im here to talk bout my account [Mod Removed] it was banned for account tempering but i didnt temper with my account i made my friend mad and he file a complant on my account and u guys banned my account can u plz left the banned cuz
i didnt temper with my account??

 

Hey there, ThaAsianGamer! You'll want to actually post over in the
Enforcement forums to get a hold of them. Hopefully they can help you out!