Cannot purchase red dead redemption.

Discus and support Cannot purchase red dead redemption. in XBoX Games and Apps to solve the problem; What the hell is the point of having it on the Xbox one store, if you can't purchase the game? I added more money to my account just for this, and I... Discussion in 'XBoX Games and Apps' started by PRIME KAL EL, Jul 8, 2016.

  1. PRIME KAL EL
    PRIME KAL EL Guest

    Cannot purchase red dead redemption.


    What the hell is the point of having it on the Xbox one store, if you can't purchase the game? I added more money to my account just for this, and I can't even buy it. I won't make this mistake again. From now on, I'm purchasing physical copies. No more
    digital.

    :)
     
    PRIME KAL EL, Jul 8, 2016
    #1
  2. ganjamon17
    ganjamon17 Guest
    Cannot purchase Red Dead Redemption

    Every time i attempt to purchase this game online it keeps saying it is unable to do so and 80150017 keeps popping up as the error code
     
    ganjamon17, Jul 8, 2016
    #2
  3. II M0Z II
    II M0Z II Guest
    Cannot purchase Red Dead Redemption

    Hi could be region issue:

    Both your region and location must be the same to access certain content and validate downloads or play restricted games etc.

    If your location and region are not the same you can amend by following these steps:

    support.xbox.com/.../change-region


    Please note disc based games must be compatible with your consoles region.

    Alternatively could be a risk lock:

    I could not buy anything online or on console event though all methods valid and enough funds etc.

    After contacting support here:
    support.xbox.com/.../contact-us


    t turns out the issue relates to a risk block where by if you buy numerous items in a short time scale or have suddenly bought something after a long break then the system automatically lock your account to prevent fraud.

    To remove the lock please contact support as above and explain the issue.

    Be aware it took 5 days for a resolution so please be patient.
     
    II M0Z II, Jul 8, 2016
    #3
  4. Pandasaur cx
    Pandasaur cx Guest

    Cannot purchase red dead redemption.

    Currently LIVE is experiencing issues with purchasing content. You can check the LIVE status page

    here
    .
     
    Pandasaur cx, Jul 8, 2016
    #4
  5. PRIME KAL EL
    PRIME KAL EL Guest
    I've had this same issue with the 360 games with gold. It's because I don't have a credit card on file to "prove my age".
     
    PRIME KAL EL, Jul 8, 2016
    #5
  6. PRIME KAL EL
    PRIME KAL EL Guest
    Change payment option is the only option I get when I try to purchase. The same option I've always received. I'm sick and tired of missing out on games that I want because they still haven't fixed it. You can't buy through the website either.
     
    PRIME KAL EL, Jul 8, 2016
    #6
  7. Pandasaur cx
    Pandasaur cx Guest
    If you try to purchase a 360 game via Xbox One or the website, you will need a valid payment method to purchase the game.If you have a 360, you can download the games and they'll appear in your "Ready to Install" list on Xbox One.
     
    Pandasaur cx, Jul 8, 2016
    #7
  8. PRIME KAL EL
    PRIME KAL EL Guest

    Cannot purchase red dead redemption.

    I already know that. I was also told, months ago, they were working on a fix for it. I guess GameStop will be getting my money from now on. Instead of Microsoft.
     
    PRIME KAL EL, Jul 8, 2016
    #8
  9. Shad0wfire99
    Shad0wfire99 Guest
    Purchasing isn't limited any more, and the issue still remains. What's the deal?
     
    Shad0wfire99, Jul 9, 2016
    #9
  10. ngocphi
    ngocphi Guest
    There is no fix it's a requirement of xbox live

    Unless you hear from.major Nelson or news.xbox.com or any official source

    Anything games top says is just hearsay
     
    ngocphi, Jul 9, 2016
    #10
  11. Why cant i purchase red dead redemption from the xbox one store(even though i have enough money on my account) it keeps saying to change payment option and its starting to do this with other games i try to purchase how do i fix this
     
    Epic NightBeam, Jul 9, 2016
    #11
  12. ngocphi
    ngocphi Guest
    Read the above answer that's the only answer
     
    ngocphi, Jul 9, 2016
    #12
  13. KristianGrey
    KristianGrey Guest

    Cannot purchase red dead redemption.

    It seems like this is an ongoing issue for Red Dead Redemption.

    If you want, you can try to get it from the 360 console using money on your account .
     
    KristianGrey, Nov 2, 2018
    #13
  14. HomegrownSilky Win User

    HELP NEEDED ASAP

    Are you sure that you purchased the full Red Dead Redemption 2 and not just the Red Dead Redemption 2: Story Mode. If you purchased the Story Mode, then you need to own Red Dead Online in order to play it. Story Mode is just DLC for Red Dead Online and cannot be played or installed without Red Dead Online.
  15. HomegrownSilky Win User

    Owned red dead redemption 2

    Did you purchase the full game Red Dead Redemption 2 or did you purchase Red Dead Redemption 2: Story Mode, which is an add-on for Red Dead Online? If you purchased Story Mode, then you need to purchase Red Dead Online to keep using the add-on. Story Mode is not a stand alone game. Red Dead Online used to be on Game Pass but was removed back in September.
  16. XBF - Tali Win User

    Can’t play Red Dead Redemption 2 story mode with game pass

    Hello x23 Hyper 23x,

    Thank you for reaching out to us about your issue!

    As of September 13, Red Dead Online has now been removed from Xbox Game Pass. Red Dead Redemption 2: Story Mode is downloadable content for Red Dead Online and was not included with Game Pass. Therefore, you would have had to purchase it in order to access it.

    For our users that have purchased Red Dead Redemption 2: Story Mode and are no longer able to access it, you will have to purchase Red Dead Online as it is a requirement.

    Currently you are able to purchase Red Dead Online, Red Dead Redemption 2: Story Mode & Red Dead Redemption 2 (which bundles both the story mode and online)

    [Let us know if this answered your question by tapping "Yes" below]
    Hello everyone!

    As stated, Red Dead Online has been removed from Xbox Game Pass as of September 13th. If you have purchased Red Dead Redemption 2: Story Mode and are no longer able to access it, you will have to purchase Red Dead Online.

    Locking this thread since the answer has been provided. If there are further questions regarding Red Dead Redemption 2, please post a new topic.

    Thank you!

    -Tali
  17. HomegrownSilky Win User

    Red dead online

    Firstly, the retail full version of Red Dead Redemption 2 on disc already includes Red Dead Online so unless you have transitioned to a digital only console, you wouldn't need to purchase it again.
    Secondly, which digital version did you purchase? There is the full game Red Dead Redemption 2. There is also Red Dead Online, which is obviously the online part. And then there is Red Dead Redemption 2: Story Mode, which is just a DLC for Red Dead Online (owning Red Dead Online is required) which allows you to play the single player campaign.
    Please check your purchase history to see which one you have purchased.
  18. XBF - Dom Win User

    Can’t play Red Dead Redemption 2 story mode with game pass

    Hello x23 Hyper 23x,

    Thank you for reaching out to us about your issue!

    As of September 13, Red Dead Online has now been removed from Xbox Game Pass. Red Dead Redemption 2: Story Mode is downloadable content for Red Dead Online and was not included with Game Pass. Therefore, you would have had to purchase it in order to access it.

    For our users that have purchased Red Dead Redemption 2: Story Mode and are no longer able to access it, you will have to purchase Red Dead Online as it is a requirement.

    Currently you are able to purchase Red Dead Online, Red Dead Redemption 2: Story Mode & Red Dead Redemption 2 (which bundles both the story mode and online)

    [Let us know if this answered your question by tapping "Yes" below]
Thema:

Cannot purchase red dead redemption.

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