Cannot Purchase Red Dead Redemption in browser or console. Get Server Error Message

Are you sure that you purchased the full Red Dead Redemption 2 and not just the Red Dead Redemption 2: Story Mode. If you purchased the Story Mode, then you need to own Red Dead Online in order to play it. Story Mode is just DLC for Red Dead Online and cannot be played or installed without Red Dead Online.

Red Dead Redemption is not currently on sale, so the price it shows would be correct.

As far as the error, do you get any error codes along with the error message?

Firstly, the retail full version of Red Dead Redemption 2 on disc already includes Red Dead Online so unless you have transitioned to a digital only console, you wouldn't need to purchase it again.
Secondly, which digital version did you purchase? There is the full game Red Dead Redemption 2. There is also Red Dead Online, which is obviously the online part. And then there is Red Dead Redemption 2: Story Mode, which is just a DLC for Red Dead Online (owning Red Dead Online is required) which allows you to play the single player campaign.
Please check your purchase history to see which one you have purchased.

Did you purchase the full game Red Dead Redemption 2 or did you purchase Red Dead Redemption 2: Story Mode, which is an add-on for Red Dead Online? If you purchased Story Mode, then you need to purchase Red Dead Online to keep using the add-on. Story Mode is not a stand alone game. Red Dead Online used to be on Game Pass but was removed back in September.

Hello x23 Hyper 23x,

Thank you for reaching out to us about your issue!

As of September 13, Red Dead Online has now been removed from Xbox Game Pass. Red Dead Redemption 2: Story Mode is downloadable content for Red Dead Online and was not included with Game Pass. Therefore, you would have had to purchase it in order to access it.

For our users that have purchased Red Dead Redemption 2: Story Mode and are no longer able to access it, you will have to purchase Red Dead Online as it is a requirement.

Currently you are able to purchase Red Dead Online, Red Dead Redemption 2: Story Mode & Red Dead Redemption 2 (which bundles both the story mode and online)

[Let us know if this answered your question by tapping "Yes" below]

Hello everyone!

As stated, Red Dead Online has been removed from Xbox Game Pass as of September 13th. If you have purchased Red Dead Redemption 2: Story Mode and are no longer able to access it, you will have to purchase Red Dead Online.

Locking this thread since the answer has been provided. If there are further questions regarding Red Dead Redemption 2, please post a new topic.

Thank you!

-Tali