Cannot purchase Realms Server subscription on Xbox - "You have the maximum number of active...

Good day

I see you say you used to have an account.

To be able to play on the servers and realms you will need an active gold subscription.

Also make sure you are not signed up for the beta as this will cause the problem of not being able to join the servers and realms.

Hello NoahFTW69,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble. If you already purchased a Realm server, then it should automatically be created and listed under the "Realms" tab after paying for the subscription.

As for your question regarding the Microsoft account, if you're logged in to Minecraft on your Switch with an MS account, then it is already connected. There is no other way to link a Microsoft account on Nintendo aside from doing it in-game.

Let's try to check the Realm server you have purchased days ago if it is listed under Nintendo eShop and in-game. Kindly try to check if Realms is listed as active in here:

1. Select Nintendo eShop on the HOME Menu to launch the Nintendo eShop.

2. Select the account where you purchased Realms.

3. Select your user icon in the upper-right corner to access your Account Information.

4. Select My Subscriptions.

Then please check under your subscriptions in-game:

1. Open Minecraft.

2. Go to Settings. Select Subscriptions.

Do you see any active Realm? If yes, then it should already be created and activated. From the Minecraft main menu, kindly select Play > Worlds. Please choose "Create a new world", then select "Create new world", "Create on Realms". Please check if the Realms you paid for is listed under "Choose a Realm Server".

If it's just prompting you to purchase a new Realms server, then your Realms may not have been activated properly since it is not showing up in-game and if this is the case, you will need Minecraft support so they can help with activating it.

For your reference https://en-americas-support.nintendo.com/app/an...

Note: This is a non-Microsoft website. The page appears to provide accurate and safe information, but be cautious of ads on the site that may advertise products often classified as PUPs (Potentially Unwanted Products). Make sure to thoroughly research any product before downloading or installing it.

I hope this helps, I will be awaiting your response.

Regards,

Belle

You can purchase 5 years of Live Gold membership on 5 12 month cards and activate each one as each year expires. Or you can activate 3 12 month cards and have a total of 36 months of maximum subscription and then activate the 2 12 month cards.

Yes I have a Minecraft Realms subscription that was set to auto-renew, but my realm was showing as expired.

When I signed up for the realm, I believe I set up the automatic renewal in-game (Minecraft for Windows on my pc).

Yes, I contacted Mojang through the submit a request. This was the confirmation number for my submission: 3348478.

I actually followed up with Mojang and they were able to apply 30 days to my realm, thus making it active again. This is what they said:

"Thanks for reaching back out with that information. I have located your account and applied 30 days to your Realm [Moderator removed to protect personal information] based on your purchase. If the added days are not reflected in game, you may need to log out and log back in again to refresh the connection with our servers.

Unfortunately, manually adding days to a Realm prevents any auto renewals from occurring. Because of this, your subscription is no longer connected to this realm, and we recommend canceling your subscription within 30 days to avoid any additional charges. That said, please keep in mind that extending your realm will end up failing.

Any additional days you try to add will no longer apply and you would still be charged. Other than that, you should have no problem extending a new Realm whenever you’re ready to do so."

Hi Lorna,

Thanks for reaching out to the forums. We understand you have a question on subscription. What do you mean you have two realm subscriptions? There are different types of subscriptions. To play realms on Xbox. You would need an Xbox live gold subscription,
then a Minecraft realms subscription. You should be able to purchase it again if you need it.

Thanks,

Brad