Cannot purchase premium on iOS

Discus and support Cannot purchase premium on iOS in XBoX Games and Apps to solve the problem; I have tried multiple times to purchase Premium of the Microsoft Solitaire Collection on iOS and it keeps saying "The purchase was not completed,... Discussion in 'XBoX Games and Apps' started by RedLitre, Dec 24, 2016.

  1. RedLitre
    RedLitre Guest

    Cannot purchase premium on iOS


    I have tried multiple times to purchase Premium of the Microsoft Solitaire Collection on iOS and it keeps saying "The purchase was not completed, please try again. If the problem persists, please visit
    Support - Microsoft Solitaire Collection for iOS"

    That site is less than useless so that's why I'm here asking, how can I get Premium on the Microsoft Solitaire Collection on iOS?

    :)
     
    RedLitre, Dec 24, 2016
    #1
  2. MichaelPolinske
    MichaelPolinske Guest
    Purchase Premium on iOS

    I am unable to purchase a Premium Subscription to Microsoft Solitaire Collection on either my iPad or iPhone running iOS 10.2.

    I do have a Premium Subscription on my Windows 10.

    I also created a new Xbox ID to try to purchase it on my iOS devices and that did not work either.
     
    MichaelPolinske, Dec 24, 2016
    #2
  3. Casey737
    Casey737 Guest
    Solitaire Premium for Android & iOS

    Do i need to purchase premium separately for Android and ios? I purchased for Android so doesn't it carry across to ios through the xbox live account I signed in with?

    Thanks.
     
    Casey737, Dec 24, 2016
    #3
  4. EicheCaesar5468 Win User

    Solitaire Premium subscription

    Do you (in your Android device) have the possibility to purchase THW Premium subscription through your store?

    I've bought it on Win 10, now my iOS device doesn't now anything about it. If I try to look up how much the annual subscription costs in iOS, I receive an error message like "an error occured during your purchase".

    Very annoying.
  5. NikeJam Win User

    microsoft solitaire premium cross platform

    I've been trying to find the same type of "premium" or a reasonable answer. However, here's what I found. There is no cross-platform premium (yet). They (Microsoft) do keep track of your records with the Live accounts regardless of the platform. However,
    you have to purchase a different premium for each platform, i.e. Windows, iOS, and Android. (Hope I didn't leave out anything else). First, I thought it wasn't Microsoft to blame. Google (Android) and Apple (iOS) don't want the following situation: people
    pay for the premium on some other platform and play the game on their platform but they don't get a cut.

    But, then, if you take a look at the New York Times Crossword subscription, which is in a very similar situation but somehow manages to offer cross-platform premium.

    I hope MS somehow pull it through and offer the cross-platform premium.
  6. WattyNuela Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    I would like to clarify something, do you mean that you have and Ad blocker program, and you want to use this program to block the ads inside Solitaire Collection?

    Because as I have said, Remove Ads - Premium Subscriptions are only valid for the operating system on which they were purchased. This means that if you purchased Premium on your Android device, it will only be valid on devices that run Android and not valid on devices that run iOS or Windows.
  7. WattyNuela Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    Thanks for the additional information, Colleen.

    I appreciate the opportunity to let you know that the Premium subscription is only valid on the platform where you originally made the purchase.

    “Premium Subscriptions are only valid for the operating system on which they were purchased. This means that if you purchased Premium on your Windows device, it will only be valid on devices that run Windows and not valid on devices that run iOS or Android”.

    You can review this information and more by visiting the related article below:

    https://microsoftcasualgames.zendesk.com/hc/en-...
  8. BIG DAWG100 Win User

    Battlefield 4 Premium problem

    I still cannot access the map content that i just purchased for $50. Anyone know what the deal is. Why is my premium purchase not working?
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Cannot purchase premium on iOS

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