Cannot purchase one month of Gold from PrePaid $15 card

Discus and support Cannot purchase one month of Gold from PrePaid $15 card in XBoX Games and Apps to solve the problem; Today I purchased a PrePaid $15 card for my Xbox 360 at Gamestop. My Xbox Live Gold membership just ended and I was going to buy 1 month of Xbox Live... Discussion in 'XBoX Games and Apps' started by OpCarrera, Apr 18, 2015.

  1. OpCarrera
    OpCarrera Guest

    Cannot purchase one month of Gold from PrePaid $15 card


    Today I purchased a PrePaid $15 card for my Xbox 360 at Gamestop. My Xbox Live Gold membership just ended and I was going to buy 1 month of Xbox Live Gold via the Xbox 360 dashboard. I tried purchasing Gold, but it states that I cannot use the money in my
    Microsoft account. I believe this is because it wants to renew every month, but I have not found a setting to turn this off. I have been searching for hours, so any help would be greatly appreciated, thanks.

    :)
     
    OpCarrera, Apr 18, 2015
    #1
  2. Smwutches
    Smwutches Guest
    hello how i can active xbox live for 1 month and no without eny credit card or paypal account

    The only way would be to purchase a one month prepaid gold card from a retailer.
     
    Smwutches, Apr 18, 2015
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Apr 18, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Cannot purchase one month of Gold from PrePaid $15 card

    Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card in a store. It is not possible to use the currency in your account to purchase gold.
     
    Smwutches, Apr 18, 2015
    #4
  5. ngocphi
    ngocphi Guest
    Yes for dashboard membership you need to turn on autorenewal aith a payment option

    However you cant turnnitnon with non renewalable payment optionsnlike prepaid cards

    Fyi it saysbon the card cannot be used for memberships

    Dashboard memberships have always been subscriptions

    Your only option for pay as you go is thebprepaid membership
     
    ngocphi, Apr 18, 2015
    #5
  6. ngocphi
    ngocphi Guest
    You can only turnboffnautorenewal after you purchase annsubscription as subscriptions require autorenewal tonbe kn
     
    ngocphi, Nov 1, 2018
    #6
  7. Klokkwork Win User

    Unable to redeem 3+1Month Code or check other settings

    Okay, prior to you purchasing this prepaid Gold membership card, how were you paying for Gold membership? How much, how often? Like $60 a year? $15 a month? Was it from other prepaid cards before?
  8. Smwutches Win User

    Cannot purchase one month of Gold from PrePaid $15 card

    Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card in a store. It is not possible to use the currency in your account to purchase gold.
  9. ngocphi Win User

    Cannot purchase one month of Gold from PrePaid $15 card

    You can only turnboffnautorenewal after you purchase annsubscription as subscriptions require autorenewal tonbe kn
  10. ngocphi Win User

    Cannot purchase one month of Gold from PrePaid $15 card

    Yes for dashboard membership you need to turn on autorenewal aith a payment option

    However you cant turnnitnon with non renewalable payment optionsnlike prepaid cards

    Fyi it saysbon the card cannot be used for memberships

    Dashboard memberships have always been subscriptions

    Your only option for pay as you go is thebprepaid membership
  11. Smwutches Win User

    hello how i can active xbox live for 1 month and no without eny credit card or paypal account

    The only way would be to purchase a one month prepaid gold card from a retailer.
Thema:

Cannot purchase one month of Gold from PrePaid $15 card

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