Cannot purchase Minecraft

Hi Yu A! I hope you are well, delighted to be able to offer you my help!

I'm sorry that you are having problems purchasing Minecraft, this is a very common problem among users in the Microsoft community.

What many users recommend is that you can try using another web browser, such as Microsoft Edge and Firefox, and make sure the browser is updated to the latest version. Additionally, you can try purchasing the game on another device or use a different payment method.

You can obtain more information and solutions at the following link:

https://www.partitionwizard.com/partitionmanager/error-placing-order-minecraft.html

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know if this information was useful to you, otherwise I will be attentive to continue helping you!

Best regards,
Daniel.

I apologize if this was vague, there was originally one xbox nametag associated with the microsoft account, this one held my purchased instance of minecraft. One day it prompted me to enter a nametag, I entered it, and a new nametag was created that didn't have the instance of minecraft purchased. I cannot access the original nametag and it keeps prompting me to purchase minecraft.

I also recently purchased minecraft for xbox one. My niece and nephew cannot join it either. They are 8 and 7.

You can purchase or spend credits on Microsoft games on the Apple App Store like Minecraft, but you cannot use the gift card anywhere but their store

Hi PalmettoBling,

The minecoins have been always shown on my Microsoft/Xbox account, where I cannot see them is at the Minecraft's marketplace, is always showing 0.

I have not seen a way to check the purchases made at the Minecraft Marketplace (not Xbox), is there any way to see the purchase story? Thanks in advance.

Kind Regards,