Cannot purchase game on the Xbox one or xbox.com

Discus and support Cannot purchase game on the Xbox one or xbox.com in XBoX on Consoles to solve the problem; It keeps giving me an error and I have no idea why 78206302-7392-415a-ac04-bfee80262dcb Discussion in 'XBoX on Consoles' started by mastarchief6789, Jul 28, 2016.

  1. mastarchief6789
    mastarchief6789 Guest

    Cannot purchase game on the Xbox one or xbox.com


    It keeps giving me an error and I have no idea why

    :)
     
    mastarchief6789, Jul 28, 2016
    #1
  2. StuartATrueRed
    StuartATrueRed Guest
    not being able to purchase call of duty 2 on www.xbox.com for xbox one

    Hi, you cannot purchase xbox 360 games from xbox.com or xbox one using a Xbox gift card. Your only option is to purchase the game using an Xbox 360 or use a credit card on xbox.com instead.
     
    StuartATrueRed, Jul 28, 2016
    #2
  3. StuartATrueRed
    StuartATrueRed Guest
    Xbox 360 DLC on Xbox One and not seeing Microsoft Account Balance

    Hi, you have to get the add-ons either purchasing them from an actual xbox 360 or from the xbox 360 store on xbox.com. You cannot purchase them in game on the xbox one.
     
    StuartATrueRed, Jul 28, 2016
    #3
  4. StuartATrueRed Win User

    not being able to purchase call of duty 2 on www.xbox.com for xbox one

    Hi, you cannot purchase xbox 360 games from xbox.com or xbox one using a Xbox gift card. Your only option is to purchase the game using an Xbox 360 or use a credit card on xbox.com instead.
  5. StuartATrueRed Win User

    Xbox 360 DLC on Xbox One and not seeing Microsoft Account Balance

    Hi, you have to get the add-ons either purchasing them from an actual xbox 360 or from the xbox 360 store on xbox.com. You cannot purchase them in game on the xbox one.
  6. StuartATrueRed Win User

    I have bought series x compatible game online store but have Xbox one anything I can do?

    If you are sure the game cannot be played on the Xbox One, and the game is not available in the Cloud as part of Game Pass Ultimate, then you either get a refund xbox.com/refund or purchase an Xbox Series X or S to play it.
  7. StuartATrueRed Win User

    Assassin's Creed Brotherhood

    Some back compat games & dlc cannot be purchased on the Xbox One, but if you purchase from xbox marketplace on xbox.com or xbox 360, then the dlc will show in ready to install of the manage game section. Just select it and start the install.
  8. StuartATrueRed Win User

    Backwards compatibility does not work for me- bundle only?

    You cannot purchase xbox 360 games on the xbox one yet. To get an xbox 360 game, you have to purchase from the xbox 360 store on xbox.com or on an xbox 360 console. Once you have purchased the game, then the game should show in the ready to install section
    in my games and apps.
Thema:

Cannot purchase game on the Xbox one or xbox.com

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