Cannot Purchase from 360 Store

Discus and support Cannot Purchase from 360 Store in XBoX Games and Apps to solve the problem; You aren't understanding the issue It's not something ms can fix Only you and you alone can Region checks are legal checks put in place by the... Discussion in 'XBoX Games and Apps' started by OverlordNaakta, Nov 18, 2015.

  1. ngocphi
    ngocphi Guest

    Cannot Purchase from 360 Store


    You aren't understanding the issue

    It's not something ms can fix

    Only you and you alone can

    Region checks are legal checks put in place by the publishers

    Can't be removed without the express permission of the publisher
     
    ngocphi, Nov 24, 2015
    #16
  2. If what you're saying is true then that's a serious failure on MS' end. A customer shouldn't have to go out of their way to find a legacy console just to purchase something that MS has already stated as "available" for XBone. I'll try what you suggested
    though, worth a shot.
     
    OverlordNaakta, Nov 1, 2018
    #17
  3. Smwutches Win User

    Previous suspension

    You cannot purchase gamerpics from the store..
    360 gamerpics are bought in the Xbox store.
  4. OverlordNaakta Win User

    Cannot Purchase from 360 Store

    If what you're saying is true then that's a serious failure on MS' end. A customer shouldn't have to go out of their way to find a legacy console just to purchase something that MS has already stated as "available" for XBone. I'll try what you suggested
    though, worth a shot.
  5. OverlordNaakta Win User

    Cannot Purchase from 360 Store

    Hey Will, glad to see I'm not the only one! I have not had a 360 before, so I'm sure this is the main part of the problem we're having.

    A compatibility check is fine by me...but if it's a game that's compatible with xbox one (they're the ones offering the game to xbox one users...) then I shouldn't have any problems now should I? Stressing the fact that it only has to happen once doesn't
    fix or even help the situation of users who don't have a 360 to complete this compatibility check.

    The issue is still happening for me today and it's been 8 days since DS3 became available on Gold :( With only 6 days left, I'm pretty disappointed.
  6. ngocphi Win User

    Cannot Purchase from 360 Store

    You always had to have a payment option on file for a 360 game via the webstore

    Only non 360 games allow currency purchases since the ms points concersion

    You need to have an registered 360 console purchase at least once before a free purchase after that there is no issue

    It's a compatibility check

    To make sure you are downloading the correct version not an out of region version
  7. Will Gong King Win User

    Cannot Purchase from 360 Store

    Hi OverlordNaakta,

    I have exactly the same problem as you. I also talked with a support rep today and he told me i had to have a 360 to buy 360 games (which means backwards compatibility is a bs) and they are trying to fix this problem. So i guess the real reason is i've never
    had a 360 and have never set up an account or payment method with a 360. Did you have a 360 before?

    Best,

    Will
Thema:

Cannot Purchase from 360 Store

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