Cannot purchase films on xbox 360

Discus and support Cannot purchase films on xbox 360 in XBoX Games and Apps to solve the problem; My son ( child's account) is trying to rent a film on xbox 360 , and every time we try he gets the error message ' you cannot make purchases on this... Discussion in 'XBoX Games and Apps' started by EmmaEvans1, Sep 15, 2018.

  1. EmmaEvans1
    EmmaEvans1 Guest

    Cannot purchase films on xbox 360


    My son ( child's account) is trying to rent a film on xbox 360 , and every time we try he gets the error message ' you cannot make purchases on this account'. I've checked all the possible privacy settings on his accounts to allow purchases, and he has
    enough money in his microsoft account.

    :)
     
    EmmaEvans1, Sep 15, 2018
    #1
  2. IndieRock
    IndieRock Guest
    Probably a stupid question

    If you are purchasing Xbox 360 games on the Xbox One you have to use a credit card or Paypal. You cannot use a pre-existing balance on your Microsoft account. If you want to use that balance, then you need to purchase it on the Xbox 360 first.
     
    IndieRock, Sep 15, 2018
    #2
  3. cross44
    cross44 Guest
    Probably a stupid question

    This, points work on Xbox 360, just not xbox one.
     
    cross44, Sep 15, 2018
    #3
  4. BaconisGood53
    BaconisGood53 Guest

    Cannot purchase films on xbox 360

    If the age on the account is below 18, it may prevent you from purchasing an R rated movie.
     
    BaconisGood53, Sep 16, 2018
    #4
  5. BaconisGood53 Win User

    Cannot purchase films on xbox 360

    If the age on the account is below 18, it may prevent you from purchasing an R rated movie.
  6. StuartATrueRed Win User

    Connecting an XBox 360 to a windows 10 PC

    If you are talking of movies you have purchased from the Films & TV app, then you do not need to do anything, as the Xbox 360 and Windows 10 have their own Films & TV app, just log in on the device you want to watch those movies, and then launch the app.
    Your movies should show.

    If you have movies that you have purchased elsewhere and using the app to watch them. You only need to turn on the play to option on the xbox 360, then when you start the app on Windows 10, start a movie, then in the bottom corner of the film there will
    three dots. Select it, and choose cast to device. The Xbox 360 should show up. select it, and it should play on your console.
  7. PhilipLang94 Win User

    What to do when support teams can't help with a problem?

    It is supported, there's an Xbox video app just like that for Xbox 360 and you can buy the shows from it too. Surely they wouldn't allow you to purchase it on a device where you can't watch it. And no Xbox video content is supported on windows phone 8, not
    tv or films. However, films do work on my win8 laptop and surface.
  8. Bazajaytee Win User

    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
  9. brandoncox28 Win User

    Error code 0x80190191

    Having the exact problem. I have purchased a film this morning and when trying to either play the film (on Xbox One and Windows 10) or download the purchased film (on Windows 10), I am getting the same error message and code: 0x80190191.

    Has anyone solved the issue yet?
Thema:

Cannot purchase films on xbox 360

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