Cannot purchase backwards compatible

Discus and support Cannot purchase backwards compatible in XBoX on Consoles to solve the problem; i am attempting to buy an Xbox 360 game via my Xbox one s, through the Xbox live store. I have 2 good credit cards on file, my location settings are... Discussion in 'XBoX on Consoles' started by CastBulb2452567, Nov 26, 2016.

  1. CastBulb2452567
    CastBulb2452567 Guest

    Cannot purchase backwards compatible


    i am attempting to buy an Xbox 360 game via my Xbox one s, through the Xbox live store. I have 2 good credit cards on file, my location settings are accurate as well. When attempting to purchase it says "sorry, you can not purchase cannot be completed, please
    try again" what is this issue?

    :)
     
    CastBulb2452567, Nov 26, 2016
    #1
  2. DominumStige
    DominumStige Guest
    Game Content Help

    Hi!

    If you are inside the backward-compatible menu (X360 interface from X1) you can purchase additinal contents for X360. You cannot purchase them directly from dashboard of X1, but you can only buy backward-compatible games.
     
    DominumStige, Nov 26, 2016
    #2
  3. Stea1thyTurtle2
    Stea1thyTurtle2 Guest
    Saints Row 2 for backwards compatibility?

    this game should really be backwards compatible since I cannot purchase the game on Xbox 1 it would really be nestalgic going back to this old classic. Please make this backwards compatible soon just like Bo2 this would be another great I constantly talk
    about this game
     
    Stea1thyTurtle2, Nov 26, 2016
    #3
  4. Smwutches Win User

    I bought a Xbox Gift Card and for some reason my Xbox One isn't letting me choose my Microsoft Store Account to buy games

    Are you trying to buy One games or backwards compatible games? The Microsoft account balance cannot be used to purchase backwards compatible content on the One.
  5. SwordofWhedon Win User

    I have been having issues purchasing backwards compatible games

    You cannot purchase backward compatible games with a gift card
  6. DominumStige Win User

    Game Content Help

    Hi!

    If you are inside the backward-compatible menu (X360 interface from X1) you can purchase additinal contents for X360. You cannot purchase them directly from dashboard of X1, but you can only buy backward-compatible games.
  7. Smwutches Win User

    Games-Skyrim Elder Scrolls XBOX 360 to XBOX One

    Skyrim is not backwards compatible. If you were to purchase the One version of the game you would start over as progress cannot be transferred.
  8. Onyx Is Here Win User

    I have 22$ in my Microsoft account try to get game but it won't let me use code bc I already redeemed it plus it says game is unavailable

    What is the game you're trying to buy? If it's a backwards compatible title then you cannot use currency on your account to purchase it unless you're on an Xbox 360 console. Also, please be aware that not all backwards compatible titles are available
    in all regions due to governmental restrictions. Although the Xbox One is a region free console this does not apply to backwards compatible titles
Thema:

Cannot purchase backwards compatible

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