Cannot purchase backwards compatibility games.

Discus and support Cannot purchase backwards compatibility games. in XBoX Games and Apps to solve the problem; For some reason I am unable to purchase any backwards compatibility. I've tried on my xbox one and on the website. Not sure how to fix this.... Discussion in 'XBoX Games and Apps' started by CAPTAIN KRON1C, Jun 9, 2018.

  1. CAPTAIN KRON1C
    CAPTAIN KRON1C Guest

    Cannot purchase backwards compatibility games.


    For some reason I am unable to purchase any backwards compatibility. I've tried on my xbox one and on the website. Not sure how to fix this.

    :)
     
    CAPTAIN KRON1C, Jun 9, 2018
    #1
  2. Pandasaur cx
    Pandasaur cx Guest
    Games are "Bundle Only"

    Hello ivanitskyy,

    Unfortunately, you cannot game from the backwards compatibility list from the Xbox One store. You can only purchase them from an 360 or the website.
     
    Pandasaur cx, Jun 9, 2018
    #2
  3. Scodoagain
    Scodoagain Guest
    Backward Compatibility

    Im constantly getting "Sorry your purchase cannot be completed at this time. Please try again" whenever I try to buy any Backward Compatibility game. how do I resolve this?
     
    Scodoagain, Jun 9, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Cannot purchase backwards compatibility games.

    What happens when you try to buy them?
     
    Smwutches, Jun 9, 2018
    #4
  5. Smwutches Win User

    I bought a Xbox Gift Card and for some reason my Xbox One isn't letting me choose my Microsoft Store Account to buy games

    Are you trying to buy One games or backwards compatible games? The Microsoft account balance cannot be used to purchase backwards compatible content on the One.
  6. SwordofWhedon Win User

    I have been having issues purchasing backwards compatible games

    You cannot purchase backward compatible games with a gift card
  7. DominumStige Win User

    Game Content Help

    Hi!

    If you are inside the backward-compatible menu (X360 interface from X1) you can purchase additinal contents for X360. You cannot purchase them directly from dashboard of X1, but you can only buy backward-compatible games.
  8. Smwutches Win User

    Backwards compatibility Xbox one s all digital

    If you have any specific questions, it would be best to ask those.

    If you've already purchased any games that are backwards compatible, they'll show as ready to install in your library in your Games and Apps. If you previously played them on a 360 and stored your save on the cloud, your save will be there when you start
    to play the game.

    If you're looking to purchase backwards compatible games, you would do so the way you purchase One games through the Xbox store. You cannot use a Microsoft account balance to purchase backwards compatible games through the One, so you would need to use a
    credit card or Paypal to make the purchase.

    You can find a list of games that are backwards compatible at https://www.xbox.com/en-US/xbox-one/backward-compatibility?xr=shellnav
  9. Smwutches Win User

    Games-Skyrim Elder Scrolls XBOX 360 to XBOX One

    Skyrim is not backwards compatible. If you were to purchase the One version of the game you would start over as progress cannot be transferred.
Thema:

Cannot purchase backwards compatibility games.

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