Cannot purchase anything with credit card

Discus and support Cannot purchase anything with credit card in XBoX Games and Apps to solve the problem; I've got a turkish account and credit card with turkish information added to that account and I still can't buy anything with it. Every purchase I've... Discussion in 'XBoX Games and Apps' started by XeneriquieM, Aug 22, 2018.

  1. XeneriquieM
    XeneriquieM Guest

    Cannot purchase anything with credit card


    I've got a turkish account and credit card with turkish information added to that account and I still can't buy anything with it. Every purchase I've tried is rejected and tells me: "we can't process your payment, please contact our service department" or
    something ,like that. WHY? What's wrong with the xbox purchase-system. Nothing works like it should and gift cards are extremely overpriced. Please fix credit cards payments and/or add paypal for more countries.

    :)
     
    XeneriquieM, Aug 22, 2018
    #1
  2. C cRaZy D
    C cRaZy D Guest
    Cannot Purchase Anything With Credit Card or PayPal

    This thread is rather old. Please create your own and don't include personal information's like reference numbers. Thank you.
     
    C cRaZy D, Aug 22, 2018
    #2
  3. Mister Ohnaka
    Mister Ohnaka Guest
    Cannot Purchase Anything With Credit Card or PayPal

    Hey GraniteJJ. What is the error code you are seeing? Also, have you tried updating your method of payment as the error message stated?
     
    Mister Ohnaka, Aug 22, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Cannot purchase anything with credit card

    M3tal Daz3, Aug 23, 2018
    #4
  5. M3tal Daz3 Win User

    Cannot purchase anything with credit card

  6. BlackMarigold Win User

    Cannot Purchase Anything With Credit Card or PayPal

    I am in San Diego, theXBOX was bought here in San Diego, so there should not be any regional issues.
  7. SammyVS Win User

    Cannot purchase anything with my credit card

    I'm Samy an independent advisor.

    Welcome to the community. How are you?

    Remove your card, update your billing addresses, add the card again, and try purchasing again. If the problem persists, wait 24 hours before performing another purchase again.

    https://account.microsoft.com/billing/payments
  8. BlackMarigold Win User

    Cannot Purchase Anything With Credit Card or PayPal

    Hi! I have the problem as Granite, and have called XBOX support 3 times and had very long sessions where I removed and added payment options, re-booted the XBOX. After the third call they gave me this case number: [Mod removed] and said they would get back
    to me.

    In this 3rd call they said for some unknown reason my XBOX has been banned from on-line purchasing(!).

    Please help, this has been going on for months.
  9. C cRaZy D Win User

    Cannot Purchase Anything With Credit Card or PayPal

    This thread is rather old. Please create your own and don't include personal information's like reference numbers. Thank you.
Thema:

Cannot purchase anything with credit card

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