Cannot Print Shipping Label

Ray_494 · Sep 12, 2023

Hello,

I opened a repair order for my Xbox Series X controller which is experiencing thumbstick issues.

I have now have 30 days to send it to Microsoft before it gets cancelled.

However, I did not receive the shipping label via email. I have already checked my junk/spam email. I also cannot see any way to manually print the label. There is no 'print label' button when viewing the status of the repair order via Microsoft Account.

Any assistance would be appreciated.

Thank you

:)

The_Last_DJ

Hello Ray_494! I'm Kris and I'd be happy to help you with your question.

I would suggest contacting Xbox Support to see if they can manually send you the email.

https://support.xbox.com/contact-us

Nic30n3

So what do we do if you cannot open the email to print the e-label when you receive it, and there is not an option to re print the shipping label.

pandaKILLA51

I have the same issue.... and xbox doesn't have a f*** email address apparently!! Did you finally get a label or simply give up like I am about to?

Roger C

Hi vG Monkey97! Try the information below, and see how that goes. Also, please use Internet Explorer or Mozilla Firefox to open the pages below, Google Chrome will not work with the links below:

You should be able to print the label via
http://myservice.xbox.com. See this link for the how to print the shipping label

support.xbox.com/.../warranty-faq

PUR3xAPEX

So i have gone to fedex and they cant enter the service number to get me the shipping label. so how do i ship it? thats what the instructions were that xbox gave me to ship.

Cannot Print Shipping Label