Cannot play Sea Of Thieves (Ashbeard)

RafaelNeal · Apr 8, 2020

I cannot play Sea Of Thieves. I can boot up the game and get to the "click anything to sign-in" part, but whenever I click, it will almost instantly go to an error screen with the code Ashbeard saying that I need to sign in to Xbox live to play. I have
Xbox live, I have tried uninstalling and reinstalling, triple-checking WiFi connection, checking if my computer settings are blocking the game or if I have any firewalls blocking the game but to no avail. I really would just like to be able to play this game
because I paid for it. I have Sea Of Thieves on PC for Windows 10.

:)

detour207

Having the same issue. The exact error message is:

"You must be signed in to Xbox Live to play Sea of Thieves. Please try again. (Ashbeard)"

RafaelNeal

Thank you, I hope this is the issue. I will try to access the game at lower traffic times to see if it truly is. I purchased the game very recently so I haven't gotten past that error screen.

Fl0ydPinkert0n

It's possible that the servers are experiencing issues right now. I found an old topic on the Sea of Thieves forums, but it's about the same issue. In it, someone I'm assuming from the Rare team has this to say about the Ashbeard issue:

"The servers currently extremely stressed due to the amount of people bombarding them with connection requests.

This is causing the game to throw out a bunch of different errors. Some more common than others."

https://www.seaofthieves.com/forum/...ieves-please-sign-in-and-try-again-ashbeard/3

It might have to do with the fact that the game was recently added to Steam, which means more people playing now than before. If it is in fact a server issues, then hopefully it gets sorted our for you asap.

- AJ -

Hi, Ahmed! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues playing Sea of Thieves.

Sea of Thieves Support has an extensive troubleshooting guide for the Ashbeard error on PS5, may I ask if you have already tried the solutions in it?

"PlayStation®5 - Ashbeard Error - Troubleshooting": https://support.seaofthieves.com/ar...tion-sup-sup-5-Ashbeard-Error-Troubleshooting

Should you continue to experience this error, it would be best to contact Sea of Thieves Support for further assistance.

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

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Best regards,
- AJ

v Donnigan x HD

my aim is to be able to play sea of thieves on my windows 10 custom pc and i keep getting ashbeard and i have tried every forum and xbox help page and multiple live chats and nothing seems to work :/

Cannot play Sea Of Thieves (Ashbeard)