Cannot play a 360 game I just bought digitally from the store

Hello @NickD54, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

After each step try to see if the issue is fixed!

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2 to 3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please try to check your games in the order games history in this following website : Microsoft account | Home

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

You'll need to delete the installation file from the hard drive, then the option to 'Play Now' will be replaced with 'Download'.

The installation files from installing a disc and downloading digitally are different anyway on Xbox 360, so you will need to download a separate file in any case and cannot use the installation file from disc to play the digitally-bought game.

But at least digital games on Steam cannot be traded in and must be bought new. A lot of people who play 360 games for achievements will hardly ever buy a brand new game.

You cannot purchase gamerpics from the store..

360 gamerpics are bought in the Xbox store.

You cannot purchase gamerpics from the store..

360 gamerpics are bought in the Xbox store.

Really? I learned something today.