Cannot pay XBOX GAME PASS subscription

Hello, I've bought XBOX Live Gold subscription by Credit card with success, but when I want to do same operation for XBOX GAME PASS with same method and card its throws "We were unable to process your payment." (in Russian, I'm in RU region).

What to do? Help please!

:)

 

I cannot download Overcooked with game pass

Hi,

I have a game pass subscription but I cannot download the Overcooked game for free. I always see that I have to pay 3490 HUF for this game. However according to the news the Game Pass subscription is include Overcooked:

Xbox Game Pass: State of Decay 2, Pro Evolution Soccer 2018, Overcooked, and More Coming in May - Xbox Wire

Can you help me?

Best regards,

András

 

Purchase and content usage

Ok,so i have subscription for Xbox live gold and Xbox game pass paid and cannot play the games i downloaded. Can anyone tell me how much will it take to fix this error? Because it is not worth to pay for nothing all this monthly subscriptions. Thanks.

 

There is currently a service alert related to purchasing. https://support.xbox.com/xbox-live-status?xr=shellnav You may want to wait for that to clear up first and then try again.
if you still have issues, you'll want to contact support and speak to billing. Contact Us | Xbox Support

 

Is the Game Pass part of the Xbox Live services?

 

Any supp? Cannot access support chat, still cannot buy Game Pass...