Cannot Pass Xbox Comfirmation Page at Game Start (PC)

Hi,

Does this error occur with all games or only certain ones, and are you signed in to the correct account/profile? Do you receive this ‘Welcome back’ prompt every time and you can’t continue regardless of what profile and game?

Simply signing in to the Xbox Console Companion app seems to have resolved the error for others as reported in this thread:

Xbox App (Beta) authenticate pop-up window keeps opening - Microsoft Community

Also try the recommended steps from XBF - Amory here:

Infinite Sign-In Loop occurs when launching game from Xbox App on PC - Microsoft Community

Hope this helps.

Hello!
My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Murat, let's test some methods that solve this error

Let's try this IP and cache cleanup, please

Type CMD in the search bar;
Right-click on the Command Prompt option;
Click on the Run as Administrator option;
From the Command Prompt screen, execute the commands described below, pressing Enter at the end of each line:
ipconfig /release <Enter>
ipconfig /renew <Enter>
ipconfig /flushdns <Enter>
ipconfig /registerdns <Enter>
nbtstat -rr <Enter>
netsh int ip reset all <Enter>
netsh winsock reset <Enter>
These commands are for resetting IP configuration and network-related caches that may be stored on your computer.

1.On the desktop, press the Windows + R keys simultaneously to open Run;
2. At run type cleanmgr and click OK to open Disk Cleanup;
3. In the Disk Cleanup window, select the C: drive (if asked) and click OK;
4. In the Disk Cleanup for Windows 10 window, select the checkboxes for the files shown and click Cleanup System Files.
5. After cleaning, check the checkboxes that are not checked again and click OK>Delete Files.

Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.
Select the application you want to fix.
Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.
Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

If it doesn't work, perform this test below and tell me the result

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type
And connectivity

I remain at your disposal if you have any further questions.

Hello Derek,

I followed all the steps you said one by one, but my problem persists.



For XBOX companion app -> NAT type medium and connectivity connected.

replaced the screenshot, thank you

Unfortunately I can't identify the print information, friend.

If the error is still occurring in only 1 game, something from the network may still be missing.

But if you want, you can try to reinstall the game, or report the problem to the developers.

Nat Type: Medium

Connectivity: Connected

i will reinstall the game and i will inform you

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Murat, let's test some methods that solve this error

Let's try this IP and cache cleanup, please

Type CMD in the search bar;

Right-click on the Command Prompt option;

Click on the Run as Administrator option;

From the Command Prompt screen, execute the commands described below, pressing Enter at the end of each line:

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

These commands are for resetting IP configuration and network-related caches that may be stored on your computer.

1.On the desktop, press the Windows + R keys simultaneously to open Run;

2. At run type cleanmgr and click OK to open Disk Cleanup;

3. In the Disk Cleanup window, select the C: drive (if asked) and click OK;

4. In the Disk Cleanup for Windows 10 window, select the checkboxes for the files shown and click Cleanup System Files.

5. After cleaning, check the checkboxes that are not checked again and click OK>Delete Files.

Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.

Select the application you want to fix.

Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.

Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

If it doesn't work, perform this test below and tell me the result

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And connectivity

I remain at your disposal if you have any further questions.