CANNOT OPEN APP

Hey there!

Sorry to hear you are running into this issue with the Xbox 360 not launching your apps.

If you have not already checked for corrupted files on the console I would advise you take a look into that, many times if there is corrupted files it will start causing these issues.

Go ahead and follow the link below for steps on how to clear your systems cache.

How to clear the cache on Xbox 360

Give this a try and let us know if it has helped.

Sorry to hear it. Sorry to hear it. It may be a corruption in the app. Have you tried deleting then redownloading it?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this

Please answer the following question to assist you properly:

Is your windows up to date and everything? (If not, please check for new updates via Windows settings)
Are you on Windows 10 or 11?
When this issue started happening?

And, tell me which troubleshooting steps you have done so far to fix this, in that way I can advise you different things or how to proceed

I'll be waiting for you reply

This issue started today.

I am on Windows 10.

My windows is completely up to date.

I tried to restart my computer but it still didn't get fixed.

Thanks for your reply sir.

Thank you so much, the issue has been solved.

Thanks for the update. Let's try uninstalling the latest windows update (in case you have more than one, uninstall the most recent. Try again and repeat if necessary)

https://support.microsoft.com/en-us/windows/rec...

If maybe the issue persists double check and try this:

Press Windows button and type Services

On Services App from the list of results, press right-click and run it as administrator

Scroll to the bottom and find the following services:

IP Helper

Xbox Live Auth Manager

Xbox Live Game Save

Xbox Live Networking Service

Gaming Services

And do this with each of the services listed above:

Right-click over the service and select Properties.

Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)

If the service isn’t started, click Start to start the services

Restart your PC and give it a new try