cannot login to xbox app on pc, gives error code 0x80070520

Nothing worked it's as if that account has been completely deleted. [Mod Removed – Personal Information] is the email and the gamertag is
[Mod Removed – Personal Information]

Hi James,



I'm sorry to hear about any issues you may be having. If you haven't attempted already go over our article;
signing into the Xbox app on Windows 10.

Also, I recommend to try the following troubleshooting pages for Windows 10 PC: How
to sign in to the Xbox app on Windows 10andSign-in
problems with in-game accounts on Windows 10.



I hope this helps. Let us know the results.

Hello James,

Sorry for the issue with signing in. Have you tried uninstalling and then installing the Xbox app?

Perform the steps mentioned below and see if it helps:

a: Press Windows key + X.

b: Then click Command Prompt(Admin)

c:Now type the following command and hit enter

Get-AppxPackage *windowsstore* | Remove-AppxPackage

Get-AppxPackage *xboxapp* | Remove-AppxPackage

After a restart (signing out and back in didn't work for me) I entered the following command (again in a
powershell in admin):

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode
-Register “$($_.InstallLocation)\AppXManifest.xml”}

This will install any missing built-in apps you may have uninstalled like the Xbox App.

Hope this helps, let us know.

I got the same problem.

Steps that should help:

- uninstall XBox-App by PowerShell Command

- create offline-Account

- restart PC with offline-account and install XBox-App

- Login with offline-account

- wait for login confirmation

- restart PC and login with original (online) account

For me the uninstall and reinstall works, but the problem persists.

As soon as I try to login with the online account - Error Code 0x80070520.

Which is a great error code, since not even Microsoft seems to know what it means

I cannot sign into the Windows Xbox app, as it gives me error code 0x80070520 and the troubleshooting site itself says there is no solution. I would really like to play Forza Horizon 4 which I purchased today. Works fine on my Xbox One but needs the Xbox
app to work on PC.

Hi Daniel, in the Windows Store you can search for the "Xbox App (beta)" and install that and that might work better for you. If troubleshooting the normal app doesn't work, that could be a workaround for you.