Cannot Login to xbox account on backwards compatible game

Hi,

As some additional information. to the answer already specified.

The backward compatible game while it is the same game the download is basically different version of the game, being the backward compatible version of the game. This is also the reason why inserting a backward compatible game via disc will result in the
backward compatible version being downloaded (disk is still required to start the game)

So in order for you to download that backward compatible version you will have to login to the Xbox Live Account that is used on the 360, which allows you to download backward compatible games that you own.

Are you trying to buy One games or backwards compatible games? The Microsoft account balance cannot be used to purchase backwards compatible content on the One.

As long as you login with the same account you used on your 360 to Xbox One, and access a backwards compatible game your progress will be saved.

Try Launching A Different 360 Game, Usually It Auto Downloads Your Xbox Profile Also Make Sure You're Signed In On The Xbox.

Hi,

i know that will not really help you but i can tell you here, for me, all works actual with the old backward games.