cannot login into my Xbox profile

Discus and support cannot login into my Xbox profile in XBoX Accessibility to solve the problem; hi.. I recently cannot login into my Xbox. It asks for a password which I enter but then it says something went wrong. And an error message. I have... Discussion in 'XBoX Accessibility' started by Bronwyn Haywood, Jun 7, 2025 at 5:14 PM.

  1. cannot login into my Xbox profile


    hi.. I recently cannot login into my Xbox. It asks for a password which I enter but then it says something went wrong. And an error message. I have tried multiple times but does the same thing. When I try accessing support it says request blocked. Please help

    :)
     
    Bronwyn Haywood, Jun 7, 2025 at 5:14 PM
    #1
  2. Julian A19 Win User

    cannot login into my Xbox profile

    Hi, my name is Julian and I'm an Xbox gamer just like you. Let's try to solve your issue together.

    If you're getting an error after entering your password, please try these steps:

    1) Make sure your console has a stable internet connection.

    2) Power cycle your Xbox (hold the power button for 10 seconds to fully shut down, then restart).

    3) Try logging in at account.microsoft.com to verify your credentials.

    If you cannot sign in, you may check this guide for further info https://support.xbox.com/en-US/help/account-pro...

    To look up error codes, please check here https://support.xbox.com/en-US/help/errors/erro...

    Please let me know if it worked or not and I would be happy to assist you further. Thank you!
  3. StefanNeubauer Win User

    Cannot login to live with my profile.

    the reason for Login with a different gamertag is using a different email.

    it might be a single character that is missing or entered incorrectly so it can be difficult to find out but if you give xbox Support a call they can, after asking a few things to confirm speaking with the account owner, tell you the correct email address
    and help to Login again
  4. Kenneddw Win User

    807b01f7

    Same issue. Strong Internet connection but cannot login to Xbox live. Also try to reinstall my profile, and received the error “problem with the credentials that you are using to sign in. Go to account.live.com to fix the problem“

    807B01F7
  5. jkw11 Win User

    Error code: 80048821

    Same problem to me. Every time prompt me to input account and password, but failed! The above method tried, but cannot download my profile. Also, tried to delete my profile but still failed! Actually, the home screen show I am already login my live,
    but it prompt me to login when start playing game!
  6. Mel Caramel Win User

    Error Code 0x80070520: Can't log in to xbox live on any of my pc games.

    Same here, no chance. Now I even cannot login anymore in xbox app correctly. It says my account, but no profile logo anymore and if I press login, the login-windows pops up and closes the same time. Pretty **** up App by now, but few months ago it worked at least.

    Re-Installing and deleting App cache etc. doesnt solve anything.
Thema:

cannot login into my Xbox profile

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