Cannot Log on to Xbox One

Discus and support Cannot Log on to Xbox One in XBoX on Consoles to solve the problem; Cannon log on to my Xbox One. When I go to log on, it asks me for the password to an email address that I no longer have and is not actually... Discussion in 'XBoX on Consoles' started by Kramer0067, May 30, 2016.

  1. Kramer0067
    Kramer0067 Guest

    Cannot Log on to Xbox One


    Cannon log on to my Xbox One. When I go to log on, it asks me for the password to an email address that I no longer have and is not actually associated with the account. Logging onto my Microsoft Live Account and checking the settings in my gamertag did
    not seem to do anything. I have no options avail on my screen accept reset password. I tried that, but the system will not accept any of the Character inputs needed to go to the next step. the text enters, but just recycles to the next set of characters.
    Thanks.

    :)
     
    Kramer0067, May 30, 2016
    #1
  2. Mister Beep
    Mister Beep Guest
    Cannot log in on Xbox One

    Hey there,

    In order to sign-in to an Xbox Live profile on an Xbox One console, an internet connection will be required. You can still use your Xbox One console offline after you have been signed-in, but if the profile was removed or signed out, an internet connection
    will be needed so you can type the password in. Hope I understood the issue, please let us know if you have further questions!
     
    Mister Beep, May 30, 2016
    #2
  3. Cannot log in on Xbox One

    can anyone help me out here.?
     
    DebileTadpole12, May 30, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Cannot Log on to Xbox One

    Hey there Kramer0067!

    Have you had a chance to try resetting your password through a browser with the steps in this

    Change Your Password Troubleshooter
    ? If not give that a go and let us know how it goes. If you have 2-step verification enabled you will need to generate an app-specific password for your Xbox One if you haven't already.
     
    Mister Maka, May 31, 2016
    #4
  5. Mister Getafix Win User

    Cannot log into Xbox one

    Sorry to hear about the issues with signing in PensiveZebra803!





    Let's have you follow the
    repeated prompts guide
    to see if we can resolve this issue.

    Post back and let us know if you still run into issues after completing every step on the guide!
  6. Mister Maka Win User

    Cannot Log on to Xbox One

    Hey there Kramer0067!

    Have you had a chance to try resetting your password through a browser with the steps in this

    Change Your Password Troubleshooter
    ? If not give that a go and let us know how it goes. If you have 2-step verification enabled you will need to generate an app-specific password for your Xbox One if you haven't already.
  7. Mister Beep Win User

    Cannot log in on Xbox One

    Hey there,

    In order to sign-in to an Xbox Live profile on an Xbox One console, an internet connection will be required. You can still use your Xbox One console offline after you have been signed-in, but if the profile was removed or signed out, an internet connection
    will be needed so you can type the password in. Hope I understood the issue, please let us know if you have further questions!
  8. DebileTadpole12 Win User

    Cannot log in on Xbox One

    can anyone help me out here.?
  9. ROD TWISM Win User

    Can any body that's not in the same Internet server as me

    Only if they have a xbox one smartglass, and know what your log in and password is. If they don't know your log in and password they cannot connect to your xbox.
Thema:

Cannot Log on to Xbox One

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