Cannot log into xbox

Apfel28_ · Feb 2, 2025 at 5:22 PM

when i try to ,og into xbox, it gives me the error code 0x8015DC0C, and after some research i found this https://support.xbox.com/de-DE/help/errors/error-code-0x8015DC0C (clicking the link doesnt work, you need to copy and paste it for sum reason) page, abut the link it prompts me to go to doesnt work, it juist leads me to a blank xbox page. I just want to play minecraft with my friends, but now i cant, because xbox for some reason thinks that i didnt enter my real age

.

:)

Alvaro A-

I'm glad that your Java is now working. I want to make sure that your Bedrock issue will be resolved the soonest. With this, I recommend that you submit a support ticket directly to Minecraft support. In this way, your case will be logged, attended and monitored accordingly. Please use this link

https://help.minecraft.net/hc/en-us/request/new...

Regards,

Alvaro

Apfel28_

hi

this was the link that io tried to enter on my pc. I tried on my phone now, and it just leads me to the xbox homepage

Alvaro A-

Are you playing Java? If yes, please follow my recommendations below.

1. Delete the Minecraft launcher that exists on your computer.

2. Restart your computer.

3. Install legacy Minecraft launcher for Windows.

https://aka.ms/minecraftClientWindows

Once reinstalled, continue with these instructions.

1. Open Minecraft launcher.

2. If you are already logged in, click on your image and Gamer tag in the upper left corner of the screen and then on "Logout".

3. After logging out, delete all accounts registered in the launcher by clicking on the "X" next to each account.

4. In the Minecraft launcher, enter the Microsoft email and password.

Regards,

Alvaro

Apfel28_

hello

that worked, but i can only play minecraft java with it. With other 3rd party apps(like curseforge for java, and bedrocklauncher for bedrock, both dont pirate minecraft) i managed to launch java and bedrock, but couldnt log into bedrock. When i play java, i always use curseforge, because i have a modpack with shaders and stuff like that, and for java i dont need to log in via xbox to play online. The problem is that i cannot log into bedrock, not even with other accounts.

Alvaro A-

Hi, Apfel28_

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues playing Minecraft because the verification page does not load on your end. As part of our troubleshooting, please try to use a different device such as PC and smartphone and access the verification. See if the page will load normally:

https://aka.ms/XboxAgeVerification

Regards,

Alvaro

Cannot log into xbox