Cannot log into my other Microsoft account that is attached to my xbox

Hi there,

please see the following support page, it will have steps to try and reset the password when forgotten but also steps on how to recover your account, in the situation that you can't verify with the verification app etc:

https://support.microsoft.com/en-us/help/4026971/microsoft-account-how-to-reset-your-password

Since you likely will need to try and recover the account I'll provide that link too (which is also mentioned on the earlier mentioned page):

https://support.microsoft.com/en-us/help/17875/microsoft-account-reset-or-recover-password

Let us know the results

I can get into my windows account, but logging in with my Microsoft account will not allow me to log into my Java account. It says that there’s no email attached to it, thought I’m certain it’s the one that was used

This account may have been an automatically-created account attached to the Microsoft account you've logged in with.

Are you sure the Microsoft account you logged in with here at Xbox.com is the same account attached to the profile on your console? Try going into the settings on your console and seeing what Microsoft Account the profile is attached to on there. You can
find out how to get to that information
here.

Keep us updated!

Ben,

I live alone and have no direct family members. I purchased my operating system on my account and have a record of the purchase attached to the account. The receipt is in the email that I use to log into my Microsoft account. I cannot remove the "family organizer" with the false account. Only the family organizer can remove themselves or others. At the time of this response I have been on hold with Microsoft support for 1:33:04 with no response besides the initial filter person who said that they were connecting me with support on a other line.

I'm not sure what else to do besides staying on hold.

Ah we found it out in the end... When I bought the subscription I was logged into the Xbox app as myself, but logged in with a different account on the Microsoft Store (which is the account that actually owns Minecraft)

With that setup, the Realms subscription functionally attached it to my Xbox / Microsoft account, but all of the billing details passed through to the account logged in to Microsoft Store... Took some working out!